Technical Account Manager, Data Collection Excellence

Evi Technologies Limited - C67; Greater London; On-site; GBP 65,000 - 95,000; Full time

Job summary

Evi Technologies Limited – C67 in London, England, GBR, is seeking a Technical Account Manager with German to advise AGI-DS scientists on ML/GenAI data collections and to nurture customer relationships, delivering value through technical guidance and collaboration.

You will drive outcomes by coordinating workstreams across teams, defining data collection requirements, and enabling successful adoption of AI data solutions while ensuring an exemplary customer experience.

Qualifications

• Fluent in German and English (C1+).
• Hands-on experience with Python or SQL, and CLI tools.
• Minimum 2 years in a customer-facing technical role.

Responsibilities

• Drive and document ML/GenAI data solutions for customer requests.
• Coordinate across teams for seamless delivery and stakeholder alignment.
• Own relationships with customer scientists as their go-to partner for ML data solutions.
• Consult on ML workflow capabilities to maximize value.
• Monitor collection health metrics to ensure customer success.

Skills

German language fluency

English language fluency

Python

SQL

Customer-facing experience

Education

Bachelor's degree in CS or related field

Tools

CLI tools

JSON

Job description

As a Technical Account Manager with German you'll be the trusted advisor for our AGI-DS scientists, providing expert consultation on ML/Gen AI data collections and managing customer relationships. You'll drive business value through technical advisory and partnership building, creating and managing workstreams that delight our customers and deliver meaningful change for the models that back them.

Key job responsibilities

• Drive and document effective ML/GenAI solutions for customer requests, transforming complex research objectives into clear, actionable data collection requirements
• Coordinate across teams to ensure seamless delivery and stakeholder alignment
• Own relationships with customer scientists, becoming their go-to partner for ML data solutions
• Provide consultation on ML workflow capabilities, helping customers maximize value
• Monitor and optimize collection health metrics to ensure customer success
• Drive customer adoption through providing technical value and the provision of an exemplary customer experience.

You'll also:

• Guide customers on workflow feasibility and data collection best practices
• Collaborate with implementation teams to define and validate technical requirements
• Evaluate scalability of annotation scenarios and provide strategic recommendations
• Influence technical documentation and guidelines

BASIC QUALIFICATIONS

• Speak, write, and read fluently in German and English at C1 level or above
• Strong technical foundation with hands-on experience in Python or SQL, command-line tools (CLI), and JSON
• Minimum 2 years of experience in a customer-facing or client-facing technical role (e.g., technical support, solutions consulting, technical account management, implementation consulting, presales engineering, or similar)

PREFERRED QUALIFICATIONS

• Bachelor's degree in Computer Science, Business or a related field
• Experience in AI/ML data workflows, data annotation, or data collection operations

Technical Account Manager, Data Collection Excellence London, England, GBR