Technical Account Manager

Pertemps Redditch Industrial; Studley CP; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading manufacturing company in the Redditch area is seeking a Technical Account Manager. The role involves effective account management, creating quotations, and providing technical support. The ideal candidate will have CAD expertise and strong communication skills. This position offers a salary of £30-£35k per annum and a range of benefits including private medical insurance and employee discounts.

Benefits

Private medical insurance

Employee discounts

Staff social events

Free parking

Qualifications

• Proven experience in technical account management, sales engineering or a similar role.
• Basic CAD expertise.
• Proficient in Microsoft Office.
• Strong interpersonal/communications skills.
• Pro-active approach and good problem solver.

Responsibilities

• Be the primary contact for assigned customer accounts, ensuring customer satisfaction.
• Preparation of detailed quotations based on client specifications.
• Create and modify CAD technical drawings.
• Co-ordinate with engineering, production and logistics teams for accurate delivery.

Skills

Technical account management

CAD expertise

Microsoft Office proficiency

Interpersonal skills

Problem solving

Experience with ERP/CRM systems

Job description

Overview

The company is an established and leading manufacturer of products and systems to various industries such as defence, rail, automotive and marine.

They are seeking to recruit a Technical Account Manager for their operations in the Redditch area.

Salary - £30-£35k per annum.

Hours of work are: Monday to Thursday 7.30am to 4.30pm and Friday 7.30am to 1.30pm.

Benefits include, private medical insurance, employee discounts, staff social events, free parking.

Responsibilities

The main responsibility of the role is to carry out effective account management, accurate quotations and technical drawing support. Ideally the role will require a candidate with a strong technical background with experience of CAD software and great communications skills.

• Be the primary contact for assigned customer accounts, continuously ensuring customer satisfaction and able to retain existing clients.
• Understanding of client requirements, applications and technical support.
• Preparation detailed quotations based on client specifications and project scope.
• Ensure quotations are in line with company pricing structure.
• Monitoring account performance and to identify the opportunities for growth.
• Follow up support on quotations.
• Create and modify CAD technical drawings.
• Co-ordinate internally with engineering, production and logistics teams to ensure smooth and accurate delivery of solutions.

Qualifications

• Proven experience in technical account management, sales engineering or a similar role.
• Basic CAD expertise.
• Proficient in Microsoft Office.
• Strong interpersonal / communications skills.
• Pro-active approach and good problem solver.
• Ant experience of ERP/CRM systems will be advantageous.
• The company are based in Redditch so is commutable from Birmingham, Bromsgrove, Alcester, Solihull, Worcester, Droitwich, Dudley, Stratford upon Avon, Evesham.

Please apply now to be considered for the vacancy!

The role is being advertised on behalf of Pertemps who operate as a recruitment agency