Technical Account Manager

ATA Recruitment; Mappleborough Green; On-site; GBP 35,000 - 40,000; Full time

Job summary

A global leader in design and manufacturing is seeking a Technical Account Manager to serve as the primary contact for key customers. This role focuses on maintaining and growing existing client relationships, ensuring high levels of customer satisfaction. The ideal candidate will possess strong technical skills, proficiency in AutoCAD, and be adept at managing multiple projects. Competitive salary and benefits are offered along with opportunities for professional growth.

Benefits

25 days holiday + 8 bank holidays

Pension scheme

Employee Assistance Programme

Medical Cash Plan

Health & Wellbeing Support

Qualifications

• Strong technical aptitude with basic CAD knowledge (AutoCAD preferred).
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects and deadlines effectively.

Responsibilities

• Act as the main liaison for assigned accounts, ensuring customer satisfaction and retention.
• Understand client requirements and provide tailored technical solutions.
• Prepare accurate quotations aligned with pricing strategies.

Skills

Technical aptitude

Communication skills

Project management

Microsoft Office proficiency

Education

Technical qualification in engineering or industrial design

Tools

AutoCAD

ERP systems

CRM systems

Job description

Technical Account Manager

Location: Redditch Salary: £35,000 - £40,000 (depending on experience)

Benefits

• 25 days holiday + 8 bank holidays
• Pension scheme
• Employee Assistance Programme
• Medical Cash Plan
• Health & Wellbeing Support

Reference: BP 236

About the Business

ATA Recruitment are supporting a global leader in the design and manufacture of windscreen wiping systems, wash systems, and associated electrical control systems, serving industries such as marine, rail, specialist vehicles, and commercial transport. Our products are trusted worldwide, with exports to over 50 countries and certifications including IRIS, ISO 9001, EN15085, DNV, ABS.

Our client's solutions are used on superyachts, cruise ships, naval vessels, high-speed trains, and specialist vehicles, and we pride ourselves on innovation, quality, and reliability. With a strong heritage dating back to 1868 and continuous growth, we offer a dynamic environment for professionals who want to make an impact.

The Role: Technical Account Manager

As a Technical Account Manager, you will be the primary point of contact for key customer accounts, ensuring exceptional service and technical support. This is a 100% account management role, focused on maintaining and growing relationships with existing clients rather than new business development.

Key Responsibilities

• Act as the main liaison for assigned accounts, ensuring customer satisfaction and retention.
• Understand client requirements and provide tailored technical solutions.
• Prepare accurate quotations aligned with pricing strategies and margin targets.
• Follow up on quotations to support conversion and maintain visibility of the sales pipeline.
• Create and modify technical drawings using CPQ software and AutoCAD.
• Collaborate with engineering, production, and logistics teams to ensure timely delivery.
• Monitor account performance and identify opportunities for growth.

What We're Looking For

• Strong technical aptitude with basic CAD knowledge (AutoCAD preferred).
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects and deadlines effectively.
• Proficiency in Microsoft Office; familiarity with ERP and CRM systems is desirable.
• A technical qualification in engineering or industrial design would be beneficial.

Why Join Us

Be part of a market-leading global business with a reputation for quality and innovation. Enjoy a collaborative team culture with full product and process training. Opportunities for progression as the company continues to grow. Competitive salary and benefits package.

ATA Recruitment are working exclusively with this client we will be conducting a short list starting today, we will conduct the 1st interview over the phone and the successful candidates will then be forwarded to our client with our recommendation.

Contact

Bhav Patel
Recruitment Consultant
(phone number removed)
(url removed)

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ATA is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation