Technical Account Administrator

Barfoots of Botley; Chichester; On-site; GBP 30,000 - 45,000; Full time

Job summary

A global farming and food business is seeking a Technical Account Executive in Chichester. This role involves managing technical administrative requirements, ensuring product safety, and liaising with clients. The ideal candidate will have excellent communication skills, strong organisation, and the ability to travel as needed. The company is committed to sustainability and offers various employee benefits including a pension scheme and development opportunities.

Benefits

Company pension scheme

Life Assurance

Employee Assistance Program

Discounted leisure membership

Free onsite parking

Qualifications

• Previous FMCG or Food/Produce experience an advantage.
• Able to work effectively as part of a team.
• UK driving licence and ability to travel within the UK.

Responsibilities

• Manage all technical administrative requirements for customers.
• Support customer visits to site including first productions and lead customer meetings.
• Maintain all Technical documentation.
• Utilise & develop Technical KPI’s for product safety, quality & legal compliance.
• Review copy artwork to ensure packaging information accuracy.

Skills

Excellent communication and presentation skills

Strong organisational skills and attention to detail

Confident Team player

Proficient in the use of MS Office applications

Job description

Technical Account Executive

About Us

Growing is in our nature. Over 40 years ago, we started life as a small family farm with a handful of people and a modest range of crops. Today, we’re a global farming and food business working thousands of acres and employing thousands of people around the world to grow, process, pack and market a range of fresh produce. Supplying our premium produce to some of the UK’s leading retailers and restaurants, we are very proud of what we do and how we do it. With our impressive green credentials, we truly are committed to sustainability, demonstrating continued investment in the latest technologies to help maintain our carbon neutral footprint.

The Role

An exciting opportunity to join our busy Technical Team working across Retail and Food Service sectors.

Applications are invited from committed, reliable and proactive individuals, capable of operating efficiently in a fast paced, dynamic working environment. Reporting directly into the Technical Manager, candidates will have strong communication and interpersonal skills, confident of liaising at all levels both internally and externally, helping to maximise client engagement and unlock new business opportunities. Highly organised with exceptional attention to detail, the Technical Executive will manage all technical administrative requirements for customers & maintain, utilise and develop appropriate technical KPI’s to enable management of product safety, quality, legal compliance and customer satisfaction. Also responsible for customer liaison, supporting site visits and leading meetings where necessary, the Technical Executive can also expect to travel as required to customer sites across the region. Duties will also include analysing customer performance data and providing support for continuous improvement.

Key Responsibilities

• Manage all technical administrative requirements for customers
• Support customer visits to site including first productions and lead customer meetings.
• Maintain all Technical documentation
• Utilise & develop Technical KPI’s to enable management of product safety, quality & legal compliance
• Reviewing copy artwork to ensure packaging information accuracy
• Manage and close out any complaints as necessary
• Provide Technical support to the broader team as required
• Travel to customer/supplier sites as required

Required Knowledge, Skills & Experience

• Previous FMCG or Food/Produce experience an advantage
• Able to work effectively as part of a team
• Excellent communication and presentation skills
• Strong organisational skills and attention to detail
• Confident Team player with excellent time management ability
• UK driving licence and ability to travel within the UK
• Proficient in the use of MS Office applications

Why Work for Barfoots?

• Investors In People Silver Award status.
• Company pension scheme
• Life Assurance
• Employee Assistance Program
• Benefits Platform
• Development opportunities
• Discounted leisure membership
• Discounted vegetable box scheme
• Cycle to work scheme
• Free onsite parking
• Approved training centre for Highfield qualifications
• Rapidly growing company
• Committed to Sustainability