Tech-Savvy Customer Service Advisor (Part-Time)

EE Limited; Whitley Bay; Hybrid; GBP 13,000 - 14,000; Part time

Job summary

A leading telecommunications company in the UK seeks individuals for a part-time Customer Service Technical role. You will address broadband tech queries, providing support to customers, including resolving simple to complex issues. The role offers flexibility, with hours of 20 or 25 per week. The salary starts at £13,379.73, increasing to £13,698.13 after 8 months, along with incentives and bonuses. Comprehensive benefits include online GP access, generous family leave, and discounts on products.

Benefits

Online GP access

Paid carer's leave

Equalised family leave

Discounts on products

Career development support

Season Ticket Travel Loan

Volunteering days

Optional Private Healthcare and Dental

Responsibilities

• Assist customers with broadband tech-related queries.
• Support customers with both simple and complex issues.
• Help customers with ownership of their technical problems.

Skills

Problem-solving

Customer support

Relationship building

Job description

A leading telecommunications company in the UK seeks individuals for a part-time Customer Service Technical role. You will address broadband tech queries, providing support to customers, including resolving simple to complex issues. The role offers flexibility, with hours of 20 or 25 per week. The salary starts at £13,379.73, increasing to £13,698.13 after 8 months, along with incentives and bonuses. Comprehensive benefits include online GP access, generous family leave, and discounts on products.