Tech Retail Assistant Manager — Lead Team & Customer Experience

Partner Retail Services; City of Edinburgh; On-site; GBP 33,000 - 36,000; Full time

Job summary

A leading retail company in Edinburgh is looking for an experienced Assistant Manager to inspire and manage a team while delivering exceptional customer service. This full-time position offers a competitive salary between £33,000 and £36,000, along with bonuses and various employee perks. Ideal candidates will have strong leadership skills, a passion for technology, and experience in retail management. Opportunities for professional development and career advancement are available.

Benefits

Samsung Employee Discount Portal

Birthday Holiday

Perks and Rewards

Monthly Bonus Potential

Well-being Tools

Mental Health First Aid Access

Seeded Devices

Employee Assistance Platform

Annual partnership with National Charities

Celebrations of Awareness Days

Qualifications

• Proven track record in people management and direction.
• Strong communication and influencing skills.
• Ability to prioritise workloads and adapt to change.
• Understanding of retail dynamics to drive success.
• Genuine enthusiasm for technology and products.
• Commitment to continuous self-learning.
• Previous management experience is essential.

Responsibilities

• Ensure health and safety for customers and team.
• Champion exceptional customer experiences and satisfaction.
• Lead and manage team across all departments.
• Follow PRS policies for operational compliance.
• Maintain store standards for seamless shopping.
• Support the Store Manager when absent.
• Manage shifts and ensure smooth operations.

Skills

Leadership Experience

Effective Communication

Adaptability

Commercial Acumen

Passion for Technology

Continuous Learning

Management Experience

Job description

A leading retail company in Edinburgh is looking for an experienced Assistant Manager to inspire and manage a team while delivering exceptional customer service. This full-time position offers a competitive salary between £33,000 and £36,000, along with bonuses and various employee perks. Ideal candidates will have strong leadership skills, a passion for technology, and experience in retail management. Opportunities for professional development and career advancement are available.