Tech & Innovation Lead

Compass Group; City Of London; Hybrid; GBP 50,000; Full time

Job summary

A leading events company in London is seeking a dynamic Head of Technology & Innovation to lead their tech strategy across live events and operations. The role involves managing EPOS systems, driving technology projects and ensuring innovation with a salary around £50k. This hybrid position offers diverse benefits including healthcare, discounts, and additional leave opportunities.

Benefits

Healthcare benefits

Free annual healthcare check

Entertainment discounts

Health & Wellbeing discounts

Shopping discounts

Meals on duty

Pension scheme

Employee Assistance Programme

23 days + bank holidays off

Holiday purchase scheme

On-going training & development

Qualifications

• Deep understanding of EPOS systems, payment technologies, and hardware deployment.
• Proven experience in IT leadership ideally within events, hospitality, or retail.
• Strong project management skills and experience managing complex projects with multiple stakeholders.
• Familiarity with data analytics platforms and AI applications.
• Experience managing outsourced IT providers and internal tech teams.

Responsibilities

• Lead the delivery of strategic technology initiatives including forecasting tools and AI-driven analytics.
• Manage Peppermint's fleet of 1000+ EPOS terminals across events and venues.
• Oversee hardware lifecycle: procurement, deployment, maintenance, and upgrades.
• Liaise with payment providers for seamless transactions.
• Evaluate and implement emerging payment technologies.

Skills

EPOS systems understanding

IT leadership

Project management skills

Familiarity with data analytics

Managing IT teams

Job description

Head of Technology & Innovation - London - Hybrid Role - Salary circa £50k

If you may be looking to lead the delivery of Technology across a forward thinking Events Company - This could be a truly unique, and vibrant opportunity for you, with an Events and Outdoor Music Festival partner of ours - Peppermint Bars!

We are seeking a dynamic and visionary Head of Technology & Innovation to lead the tech strategy across live events, venues, and internal operations. This is a pivotal role that blends strategic thinking with hands‑on delivery, ensuring our technology infrastructure and innovation projects scale with their ambitious growth.

Technology & Innovation Projects

• Lead the delivery of strategic technology initiatives including forecasting tools, real‑time sales dashboards and AI‑driven data analytics.
• Pro‑actively drive forward new event technology such as frictionless bars and beer walls
• Build business cases and ROI models for new technology projects and present to the Board.

Event Technology & EPOS Oversight

• Manage Peppermint's fleet of 1000+ EPOS terminals across events and venues.
• Oversee hardware lifecycle: procurement, deployment, maintenance, and upgrades.
• Liaise with EPOS and payment providers to ensure seamless transactions and uptime.
• Evaluate and implement emerging payment technologies.

What you'll need

• Deep understanding of EPOS systems, payment technologies, and hardware deployment.
• Proven experience in IT leadership ideally within events, hospitality, or retail.
• Strong project management skills and experience managing complex project with multiple stakeholders
• Familiarity with data analytics platforms and AI applications.
• Experience managing outsourced IT providers and internal tech teams.

Salary: £50k p/a (negotiable) + benefits

Full Time Role, Hybrid, 3 days a week based at head office in London

Benefits

• Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
• Aviva Digicare - Free annual healthcare check
• Exclusive Benefits & Wellbeing site (Perks at Work)
• Entertainment discounts - up to 55% off cinema tickets
• Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
• Travel discounts - Discounts with holiday companies such as TUI and Expedia
• Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
• Meals on duty
• Vodaphone discounts
• Pension scheme and Life Assurance
• Employee Assistance Programme
• 23 days + BH's and additional day off for your birthday
• 2 days additional leave, following return from Maternity leave during first year back
• Competitive and supportive family benefits
• Day off for baby's first birthday
• Holiday purchase scheme
• On‑going training & development and career pathways
• Professional subscriptions paid
• Financial wellbeing programme and preferred rates on salary finance products