Tech‑Focused Retail Advisor | Customer Experience Pro

Virgin Media O2; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A telecommunications company is looking for a Retail Advisor to enhance customer experiences. You will be responsible for welcoming customers, understanding their needs, and showcasing products in a dynamic retail environment. The ideal candidate should have strong communication skills and a passion for customer service. This role offers a competitive pay of £12.40 per hour plus comprehensive benefits including private medical cover and generous leave policies.

Benefits

Private medical cover

Market-leading leave policies

Excellent pension scheme

Qualifications

• Ability to adapt to different shifts and customer demands.
• Previous experience in retail or customer service is preferred but not essential.

Responsibilities

• Welcome customers with a friendly attitude.
• Understand customer needs and recommend tailored solutions.
• Maintain an inviting store environment.

Skills

Confidence

Communication skills

Passion for customer service

Job description

A telecommunications company is looking for a Retail Advisor to enhance customer experiences. You will be responsible for welcoming customers, understanding their needs, and showcasing products in a dynamic retail environment. The ideal candidate should have strong communication skills and a passion for customer service. This role offers a competitive pay of £12.40 per hour plus comprehensive benefits including private medical cover and generous leave policies.