Tech Bar Support Specialist — Hybrid Enterprise IT

Lloyds Banking Group; Glasgow; On-site; GBP 32,000 - 35,000; Full time

Job summary

A leading banking institution in Glasgow seeks a Modern Workplace Tech Bar Support professional to provide enterprise-level technical support. In this full-time role, you will assist approximately 100k colleagues with their tech-related challenges, ensuring a smooth and efficient working environment. Candidates should have strong problem-solving abilities and experience with Microsoft platforms. Join us for a rewarding journey in a diverse and inclusive work culture.

Benefits

Generous pension contribution

Annual performance-related bonus

Share schemes including free shares

Discounted shopping offers

24 days' holiday

Wellbeing initiatives

Qualifications

• 2-3 years of Microsoft Windows technical support experience.
• Experience of working on an enterprise-scale Technical Support desk.
• Familiarity with building and fixing desktops and laptops.

Responsibilities

• Provide tech support at the Tech Bar for colleagues.
• Diagnose and resolve technical issues effectively.
• Mentor junior team members in delivering IT support.

Skills

Problem-solving skills

Excellent communication skills

Relationship building

Attention to detail

Tools

Windows 11

Microsoft Teams

Office 365 Suite

ServiceNow

Job description

A leading banking institution in Glasgow seeks a Modern Workplace Tech Bar Support professional to provide enterprise-level technical support. In this full-time role, you will assist approximately 100k colleagues with their tech-related challenges, ensuring a smooth and efficient working environment. Candidates should have strong problem-solving abilities and experience with Microsoft platforms. Join us for a rewarding journey in a diverse and inclusive work culture.