Tech and Innovation Lead – AELTC Wimbledon

Levy UK; City Of London; On-site; GBP 45,000 - 50,000; Full time

Job summary

A leading catering company in London seeks a Tech and Innovation Lead for the prestigious Wimbledon event. The ideal candidate will manage technology systems and spearhead innovation projects, ensuring optimal delivery. This role involves working closely with data teams and stakeholders to enhance performance and efficiency. A strong focus on technology leadership and excellent communication skills are essential. Competitive salary and benefits offered.

Benefits

Diversity and Inclusion Programs

Sustainable Practices

Professional Development Opportunities

Qualifications

• Confident communicator and project lead.
• Tech-savvy and curious about hospitality technology.
• Skilled in data analysis and reporting.

Responsibilities

• Take ownership of new technology and innovation at Wimbledon.
• Partner with data team to analyze Championships performance.
• Ensure site is Championships-ready from a tech perspective.

Skills

Communication Skills

Data Analysis

Project Management

Stakeholder Engagement

Leadership

Organizational Skills

Innovation Orientation

Excel Proficiency

Tools

Power BI

Job description

Tech and Innovation Lead - AELTC Wimbledon

£45,000 - £50,000 per annum plus benefits

Ever wondered what it’s like to be part of the world’s most prestigious tennis tournament? Levy is the driving force behind the legendary food and drink experience at All England Tennis Club, Wimbledon, and we want YOU to be part of it!

As the official catering partner of the All England Lawn Tennis Club (AELTC), we deliver world-class hospitality to over 450,000 guests each year. From the Members’ Clubhouse to food stands and lounges, our team of 2,200 catering staff and 355 chefs craft unforgettable culinary moments at 51 kitchens and 27 restaurants across the grounds.

Due to increased project complexity and a stronger focus on the Levy Innovation Agenda, we are seeking a Tech and Innovation Lead to support the ongoing innovation, essential for partnership with the All England Lawn Tennis Club at Wimbledon. This role requires broad capabilities in technology leadership, stakeholder engagement, and cross-venue collaboration, with full end-to-end project ownership.

Purpose of Role

The Tech and Innovation Lead is a high-impact, visible role at the heart of one of the world’s most iconic sporting events. You’ll take the lead in implementing, managing, and supporting the cutting-edge technology systems that power Wimbledon’s world-class hospitality experience. Beyond the Championships, you’ll be a driving force for innovation—helping to evolve systems and shape the future of technology across Levy.

Outside of Wimbledon, you’ll collaborate with the wider Levy BUILT team - sharing insights, travelling across sites, and contributing to best-in-class solutions that elevate how we deliver hospitality.

Key Responsibilities – Tech and Innovation Lead

• Take ownership of all new technology and innovation at Wimbledon, driving end-to-end delivery from concept through to successful implementation.
• Partner with the E15 data team to collate, analyse and distribute Championships and year-round performance data, delivering meaningful insights that inform decisions.
• Ensure the site is fully Championships-ready from a technology perspective, coordinating with internal and external stakeholders to manage timelines and flawless delivery.
• Identify and develop opportunities to introduce new technologies, building strong business cases to support innovation and operational efficiency.
• Oversee and maintain all Compass and AELTC IT and telephony assets, ensuring compliance with company and client policies.
• Produce accurate and insightful ad hoc reports, including variance analysis and key statistical summaries.
• Provide flexible support on technology and data-related projects as required.

Requirements

Tech and Innovation Lead Skillset:

• Confident communicator and project lead, adept at managing end-to-end initiatives, engaging stakeholders, and driving results.
• Builds and maintains strong client and supplier relationships through regular collaboration and proactive communication.
• Tech-savvy and curious, embracing innovation and exploring cutting-edge hospitality technology and digital solutions.
• Skilled in data analysis and reporting, with advanced Excel (and ideally Power BI) skills to deliver clear, insightful summaries and proposals.
• Commercially aware with a sound understanding of P&L management and the ability to balance financial performance with innovation.
• Experienced in team leadership, motivating and supporting others to deliver exceptional performance during peak operational periods.
• Highly organised and self-motivated, thriving under pressure and managing multiple priorities with precision and positivity.
• Flexible and mobile, with the ability to work across London (and occasionally Europe) to share best practice and stay connected with wider Levy operations.

Who are Levy?

Levy, part of Compass Group, known for delivering exceptional food, drink, and hospitality experiences at world-renowned venues such as Wimbledon, Twickenham, and Tottenham Hotspur. Focused on sustainability, diversity, and inclusion, Levy prides itself on using sustainably sourced ingredients and providing outstanding service. The company is committed to achieving Net Zero by 2027, partnering with the British Paralympic Association, and ensuring all team members earn at least the Real Living Wage or London Living Wage.

Why Join Us?

At Levy UK & Ireland, we celebrate diversity and foster inclusion, valuing every individual’s unique strengths. Our diverse team fuels creativity, innovation, and success. We promote fairness, ensure all voices are heard, and provide equal opportunities for all.

We welcome candidates from all backgrounds to join us in creating a supportive, equitable workplace where everyone can thrive and contribute. Together, we achieve greatness.