Team Supervisor

Wolseley UK Limited; Whitwood; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading specialist trade merchant in Whitwood is seeking a Branch Supervisor for its Castleford branch. Responsibilities include supporting operations, engaging with customers, and overseeing warehouse duties. Candidates should possess a Full UK Manual Driving Licence and prior supervisory experience in a customer service environment. This full-time role offers a competitive salary of £27,500 plus bonuses and benefits.

Benefits

Annual leave

Pension scheme

Bonuses

Healthcare access

Cycle to Work scheme

Qualifications

• Full UK Manual Driving Licence is essential.
• Previous industry or merchant experience would be desirable.
• Prior supervisory experience in a customer service environment.

Responsibilities

• Support the Branch Manager with daily operations.
• Build rapport with customers and suppliers.
• Serve customers on the trade counter.

Skills

Communication skills

IT skills

Job description

Salary:

£27,500 + Bonus + Excellent Benefits

Branch Supervisor - Castleford (WF10 1PA) - Plumb Centre

So, who are we? We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary there are also benefits on tap – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Branch Supervisor based in Castleford, you’ll be responsible for:

• Supporting the Branch Manager with the day to day running and operations within this small branch.
• Building rapport with customers & suppliers, responding to any queries and processing sales.
• Serving customers on the trade counter, offering advice and product knowledge.
• General warehouse duties including, goods in & out, picking and packing customer orders - this will involve manual handling heavy items e.g. boilers, radiators, sinks and toilets.
• Merchandising.in the branch.
• Delivering plumbing and heating supplies to our customers in the local area

This is a full-time, permanent role working 40 hours per week Monday to Friday 08.00am - 5.00pm and Saturday mornings on a rota basis 8.00am - 12.00pm.

And here’s what we’d like you to have to be a successful Branch Supervisor...

• Full UK Manual Driving Licence is essential
• Previous industry or merchant experience would be desirable
• Prior supervisory experience in a customer service environment
• Excellent communication skills and confidence interacting with customers to build strong relationships
• Strong IT skills

We look forward to receiving your application!

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