Team Secretary | Coventry and Warwickshire Partnership NHS Trust

Coventry and Warwickshire Partnership Trust; Coventry; On-site; GBP 22,000 - 28,000; Full time

Job summary

A healthcare organisation in the UK seeks a Team Secretary for a 12-month full-time role based in Coventry. The successful candidate will support the Dementia and Memory Assessment Service and assist clinicians in their administrative duties. Candidates should possess excellent secretarial and organisational skills, and experience in customer care is advantageous. This position offers a chance for career growth within the NHS.

Benefits

Generous annual leave entitlement

Learning and development opportunities

Salary sacrifice schemes

Employee discounts

Wellbeing support

Staff networks and support groups

Qualifications

• Ability to deal with sensitive enquiries in a confidential manner.
• Experience in customer care is an advantage.
• Attending meetings to take minutes.

Responsibilities

• Support the standardisation of admin support across the Trust.
• Provide support to clinicians and managers.
• Supervise day-to-day workload of Admin Support colleagues.

Skills

Excellent secretarial skills

Communication skills

Organisational skills

Customer care knowledge

Computer literacy (Word, Excel, Outlook)

Ability to multitask

Minute taking

Job description

There is a 12 months Secondment or 12 months Fixed Term full time opportunity for a Team Secretary to work 37.5 hours per week, Monday to Friday 9am to 5pm based at Longford Primary Care Centre in the Memory Assessment and Community Dementia Services admin team.

Coventry & Warwickshire Partnership NHS Trust has an exciting opportunity for an individual with excellent secretarial, communication and organisational skills to join the admin team who support the Dementia and Memory Assessment Service. The service consists of a team of clinicians from different professional backgrounds with skills in assessing people to see if they have dementia. They also provide post diagnostic information and other support for people who have just been given a diagnosis of dementia.

Most of our assessments are carried out in clinics depending on where you live. However, if you have difficulties getting into clinic, perhaps due to physical health or mobility difficulties the assessment can take place at home.

Team Secretaries are vital members of the team providing support to clinicians and managers and supervising the day to day workload of the Admin Support colleagues.

You will support the standardisation of admin support across the Trust to improve the efficiency and effectiveness of the admin support received by clinical services. We are looking for individuals with a positive approach to change who are supportive of service improvements and able to build effective working relationships, be approachable and accessible with a flexible approach to work.

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.

We put ‘people at our heart’; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

• generous annual leave entitlement which increases during your time with us
• excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
• salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
• discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
• wellbeing support, including an in-house counselling service, external helpline and more
• staff networks and support group

We’re always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.

We will require a well organised individual who is able to empathise with our service users and be able to deal with sensitive enquiries in a confidential manner. Knowledge and experience in customer care would be an advantage.

Applicants will need to be computer literate in Word, Excel and Outlook with excellent accuracy in data input. Experience of minute taking is desirable as you will be required to attend MDT and Professional meetings to take minutes. You must have the ability to multitask, manage and prioritise your own workload and be able to work on both your own initiative and as part of a team.

This is an excellent career development opportunity for a self-motivated and enthusiastic individual who wishes to pursue an administrative career in the NHS.

This advert closes on Friday 7 Nov 2025