Team Secretary - Admin Support | Coventry and Warwickshire Partnership NHS Trust

Coventry and Warwickshire Partnership Trust; Stratford-upon-Avon; On-site; GBP 20,000 - 25,000; Part time

Job summary

A regional healthcare trust is seeking a Team Secretary to join their administration team in Stratford-upon-Avon. The role involves providing comprehensive secretarial support to clinical teams, managing appointments, and maintaining confidentiality. Previous administrative experience and strong IT skills are essential. Join us in improving the wellbeing of our community while enjoying generous benefits and development opportunities.

Benefits

Generous annual leave entitlement

Learning and development opportunities

Salary sacrifice schemes

Discounts with retailers

Wellbeing support

Qualifications

• Knowledge and experience of Microsoft Office systems is essential.
• Previous administration/secretarial skills required.

Responsibilities

• Provide comprehensive administrative and secretarial service for the clinical teams.
• Support the Medical Secretaries and provide cover in their absence.
• Maintain confidentiality and demonstrate sensitivity in duties.

Skills

Communication skills

Organizational skills

Microsoft Office systems

IT skills

Tools

CareNotes

SystmOne

Big Hand dictation

Job description

Overview

Band 3 Team Secretary: 15 hrs/week

Working Pattern – 9am to 5pm, Wednesdays & Fridays

An exciting opportunity has arisen for an individual with excellent communication and organisational skills to join our South Warwickshire Community administration team within Coventry and Warwickshire Partnership Trust.

You will be based at Stratford Health Centre supporting our Community Adult Mental Health and Older Adult & Dementia Services who deliver clinical out-patient and home treatment care to the local Warwickshire communities.

Responsibilities

• Provide a comprehensive and accurate administrative and secretarial service for the clinical/medical teams, including letter generation using digital dictation (Bighand), e-mail communications, booking/rescheduling patient appointments, and accurate data input onto electronic patient records systems (CareNotes / SystmOne).
• Scanning, printing, uploading, answering complex telephone queries, and exercising judgement to work unsupervised to meet deadlines.
• Support the Medical Secretaries and provide cover in their absence; work flexibly with other admin colleagues to support outpatient reception when necessary.
• Maintain confidentiality and demonstrate sensitivity due to the nature of services; work autonomously and prioritise, multi-task, and delegate as needed.

Responsibilities Continued

• Travel and flexible work arrangements: based at Stratford Health Centre with possible travel to the Leamington site to support service delivery or attend training (travel expenses paid).

Qualifications and Skills

• Knowledge and experience of Microsoft Office systems is essential; training will be provided for in-house systems such as CareNotes/SystmOne, Big Hand dictation, etc.
• Previous administration/secretarial skills are required along with excellent communication and IT skills.

Benefits and About CWPT

• Generous annual leave entitlement which increases during your time with us
• Excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
• Salary sacrifice schemes for lease car/vehicle, Cycle to Work, home and electronics, gym membership and more
• Discounts with retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
• Wellbeing support, including an in-house counselling service, external helpline and more
• Staff networks and support group

We’re always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.

About the Trust

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond. We put ‘people at our heart’; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

Travel and Location

Although based at Stratford Health Centre, you may be required to travel to support service delivery at our Leamington site, or attend training, for which travel expenses would be paid.

Application Closes

This advert closes on Monday 10 Nov 2025