Team PA - Private Client Advisory

Irwin Mitchell LLP; Crawley; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

25 days' holiday

Annual pay & bonus review

Health and wellbeing support

Competitive pension

Volunteer days

Employee discounts

Job summary

Irwin Mitchell LLP is seeking an engaged Team PA to support the Private Client Advisory group in Gatwick. The role focuses on providing high-level administrative support to partners and team members while ensuring efficient diary management, travel arrangements and billing processes.

You will join a busy, high-performing team and play a key role in delivering exceptional client service. The position requires in-person presence most of the week with one flexible work-from-home day.

Qualifications

• Extensive experience in an administrative/secretarial/PA role.
• Previous experience in a Private Client legal team desirable.
• Ability to manage time and prioritise a busy workload.
• Excellent communication skills, including phone manner and written skills.

Responsibilities

• Manage files: opening, maintenance and closure to keep orderly and compliant.
• Coordinate diaries and appointments, arrange travel and accomodation, process expenses.
• Support billing with clients to ensure timely payment; liaise with Finance Operations.
• Handle post and original documents accurately and promptly.
• Assist with team initiatives and business development activities.

Skills

Administrative experience

Time management

Communication skills

Team collaboration

Proactive/solution-focused

Attention to detail

Job description

Team PA - Private Client Advisory (6533)

Who We Are

As one of the UK’s leading law firms, we’re here for the people and businesses who rely on us at life’s important moments - made possible by our colleagues who bring the expertise, judgement and care that makes the difference.

Our colleagues bring Irwin Mitchell to life every day, so it matters that you feel valued from the very first day and aretrusted with the responsibility, in the right culture, to do the best work of your careers. Everyone’s path here is different, but we share a desire to help our business make a real impact.

Where possible we will support our colleagues to work in a way that works for them, for us and most importantly our clients. Please speak to a member of our Recruitment and Onboarding team for more information.

Your Role and What You'll Be Doing

We are looking for an engaged, highly competent Team PA to join our Private Client Group. The successful candidate would primarily be offering PA support to our busy Private Client Advisory team in Gatwick, working with a friendly and high-performing team of lawyers and other PAs to deliver exceptional service to our clients.

The successful candidate will be a key point of contact between the team and their clients, as well as the wider business and will offer high levels of support to team members by taking responsibility for administrative activities, ensuring the legal team can focus on delivering legal support to clients.

Due to the need for in-person support, a typical week would involve attendance at our Gatwick office for 4 days per week, with 1 day work from home/flexible working.

You will be required to:

• Show excellent written, verbal and telephone communication skills while assisting with queries and enquiries from clients and others on behalf of the team.
• Take responsibility for file management, including file opening, matter maintenance, and file closure, ensuring files are compliant and are kept in impeccable order.
• Remain organised while providing personal assistance to partners and team members, including co-ordinating diaries, arranging all aspects of internal and external appointments and meetings, arranging travel and accommodation, and submitting expenses.
• Coordinate an efficient and accurate billing process and support case handlers with providing the right level of information to clients to ensure swift payment of invoices. Develop a productive working relationship with our Finance Operations teams to ensure the delivery of this.
• Ensure the timely and meticulous processing of post and original documents
• Support with any team initiatives and projects, including Business Development activity
• Work collaboratively with your colleagues within your location and across the Group to provide a seamless and efficient, top-quality service to the business.

About You

As our ideal candidate for this role, you'll have:

• Extensive experience in an administrative/secretarial/PA role
• Previous experience in a Private Client legal team (desirable, not essential)
• The ability to work confidently on their own initiative and be skilled at managing their time and prioritising a busy workload
• Fantastic communication skills, including an excellent phone manner and written skills (punctuation and grammar)
• The ability to work collaboratively within a busy team and build strong working relationships
• A solution-focused approach with the ability to make things happen
• A detailed, organised, and accurate approach to your work.

Our Approach to Reward and Wellbeing

• 25 days' holiday as standard, rising to 28 days depending on role level, plus bank holidays and the option to purchase additional leave.
• Opportunities to share in our success through annual pay and bonus review processes for eligible colleagues.
• Health and wellbeing support, including Westfield Health and Digital GP access.
• Competitive pension arrangements to help you plan for the future.
• Two paid volunteering days every year to support causes that matter to you.
• Access to a range of colleague discounts and lifestyle benefits to support you both inside and outside of work.

We also offer a wide range of well-being initiatives to encourage positive mental health both in and out of the workplace and to make sure you’re fully supported.

In 2026, Irwin Mitchell was recognised in the Sunday Times Best Places to Work guide and was the only law firm included in the 'Very Big' organisation category

Our responsible business programmes are fundamental to who we are and our purpose. We’re committed to being a diverse and inclusive workplace where our colleagues can flourish, and we have established a number of inclusion network groups across our business to support this aim.

Our commitment to Social Responsibility, community investment activity and tackling climate change is a fundamental part of who we are. It’s made up of four strands: Our People, Our Community, Our Environment and Our Pro Bono.

Applying to Irwin Mitchell

We want every candidate to have a positive, fair and transparent recruitment experience. If you require any support or reasonable adjustments throughout the recruitment process, please speak to a member of our Recruitment & Onboarding team or contact [e-mail]

Artificial Intelligence (AI) is becoming an increasingly common part of modern working life. If you choose to use AI tools as part of your application or interview preparation, please review our AI in Recruitment Candidate Guidance AI Candidate Guidance

As part of joining the Irwin Mitchell Group, all successful applicants are required to complete our employment screening process. We carry out pre employment screening to establish your eligibility to work in the UK, and understand any criminal records or adverse financial history.

Our onboarding processes are designed to help us maintain the high standards of trust, integrity and professionalism expected by our colleagues, to protect the interests of the Group, clients, partners and other stakeholders.

Checks are conducted by trusted 3rd parties and the employment screening process will fully comply with Data Protection and other applicable laws.

Irwin Mitchell LLP is an equal opportunity employer.