Team & Office Manager

Cameron; Burnham; On-site; GBP 29,000 - 35,000; Full time

Job summary

A fast-growing dual-brand business is seeking a Team Manager / Office Manager to lead operations across two service-led teams in Burnham and Slough. This pivotal role requires proven team management experience, a positive attitude, and a knack for driving performance. The position offers a salary of up to £35,000, with flexibility across both locations and a focus on developing staff and improving processes.

Benefits

Mileage allowance for inter-office travel

Qualifications

• Proven experience in team management or operational leadership in a service-led environment.
• Strong track record of achieving performance targets.
• Positive attitude with ability to inspire and coach others.

Responsibilities

• Leading and supporting operations across two teams.
• Driving team performance around KPIs and SLAs.
• Coaching staff through training and accountability.

Skills

Team management

Coaching and developing staff

Performance metrics

Customer service

Tech-savvy

Job description

We're looking for a hands‑on and commercially minded Team Manager / Office Manager to join a fast‑growing, dual‑brand business with offices in Burnham and Slough. This is a pivotal role leading two busy service‑led teams, ensuring performance, service levels and growth are delivered to a high standard.

Responsibilities

• Leading and supporting operations across two teams
• Driving team performance around KPIs, SLAs, compliance, and customer service
• Coaching and developing staff through training, accountability, and hands‑on support
• Working with senior leadership to align people, processes and performance with business goals
• Identifying and delivering improvements to systems, processes, and the customer journey
• Supporting HR operations, including onboarding, off‑boarding and maintaining accurate employee records
• Overseeing the smooth running of the offices, including supplies, facilities, systems, budgets and compliance

Qualifications

• Proven experience in team management, supervision, or operational leadership (any service‑led environment considered)
• Strong track record of achieving and supporting performance targets
• Positive, can‑do attitude with the ability to inspire, coach and motivate others
• Comfortable with performance metrics, compliance and structured processes
• Tech‑savvy and open to learning new systems (training provided where needed)
• Multi‑site leadership experience is a bonus but not essential

Location & Hours

Office‑based role, 5 days per week. Split between Burnham and Slough offices (10 minutes apart). Mileage allowance provided for inter‑office travel. Flexibility to work across both sites, helping bring the two teams together into one high‑performing unit.

About the Business

Business A is a trusted independent mortgage broker based in Burnham, offering face‑to‑face and online advice across the UK, with access to over 900 lenders and expertise in residential, commercial, later‑life and protection products. Business B is a long‑established independent estate agency, serving Slough, Cippenham, Burnham and Taplow for nearly 20 years, providing sales, lettings, property management and mortgage support.

This role isn't about sector background; it's about transferable leadership skills. If you know how to manage KPIs, drive performance, and nurture talent, you'll have the support, structure and opportunity to succeed here.

Salary

Up to £35,000, dependant on experience.