Team Member - Tesco Cafe

Tesco Retail; Portsmouth; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Flexible working

Career progression

Employee discounts

Job summary

Tesco Cafes in Portsmouth is seeking enthusiastic Team Members to join our busy caf team. You will help cook and serve food, deliver excellent customer service, and keep safety standards high in a fast-paced environment.

We offer flexible hours, opportunities for progression, and an inclusive culture across Tesco Cafes nationwide. Come join a team that values each colleague and supports work-life balance in a customer-focused setting.

Qualifications

• Commitment to hospitality and excellent customer service.
• Knowledge of Health and Safety standards.
• Ability to work efficiently in a clean environment.

Responsibilities

• Keep kitchen equipment and utensils clean and tidy.
• Serve customers quickly, efficiently and with care.
• Follow food safety and hygiene regulations while keeping daily records.
• Practice FIFO stock rotation to keep food fresh.
• Accept deliveries and store food safely.
• Follow all operational policies and procedures.
• Prepare, cook, and serve food according to the caf's menu.
• Ensure all food products are available and standards are maintained.
• Know the caf's menu inside out and serve as intended.
• Resolve customer complaints and relay information to the Caf Manager.
• Stay up-to-date with business communications and initiatives.
• Clear and sanitise tables to keep the caf clean.

Skills

Hospitality

Customer service

Teamwork

Food safety awareness

Job description

Tea is brewing. Caf doors are opening. The day is about to start, and so are our caf team members. Theyre the talented people making every day a little better for our customers. Now, you can join them.

As a Team Member in our caf, you're part of everything - a bit of cooking, a bit of chatting with customers, and a lot of impact. As someone dedicated to great service, youll make sure that every dish you prepare and serve lives up to the promise of our menu and meets all safety standards. Along with this, youll help keep everything, from kitchen equipment to customer tables tidy and clean.

Its a lively role, full of everyday challenges, but thats just one of the reasons its so exciting. A few other reasons include flexible working hours, opportunities for progression and so much more.

Please note that you need to be 18 or over to apply for this role.

Whilst specific responsibilities will be dependent upon the changing needs of Tesco as a business, the following provides an overview of the roles key responsibilities and measures:

• Keeping kitchen equipment and utensils clean and tidy.
• Serving customers quickly, efficiently and with care.
• Following food safety and hygiene regulations while keeping daily records.
• Practising first in, first out (FIFO) stock rotation to keep our food fresh.
• Accepting deliveries and handling the safe storage of food.
• Being aware of (and following) all operational policies and procedures.
• Preparing, cooking, and serving food according to our cafs delicious menu.
• Making sure we maintain our standards and all food products are available.
• Knowing our cafs menu inside and out and serving food exactly as its intended.
• Resolving customer complaints and passing on information to the Caf Manager.
• Staying up-to-date with business communications and exciting new initiatives.
• Clearing and sanitising tables so our caf stays clean.

ou will need

• A commitment to hospitality and excellent customer service.
• Knowledge of Health and Safety standards.
• The ability to work efficiently and maintain a clean environment.

Personal

• Comfortable working in a team.
• Great communicator with a proactive attitude.
• Ability to multitask and work well under pressure.
• Confident using your initiative to improve ways of working.
• Good at planning and keeping things organised.
• Adaptable to working in the buzz of a fast-paced environment.

With 329 Cafes across the country and counting, our teams work closely to make sure that the customer experience is to the best standard and service; no two days are ever the same! Tesco Cafes are a great place to work, with a genuine family feel - truly a Place to Get On.

We are proud to have an inclusive culture at Tesco Caf where everyone is welcome and truly feels able to be themselves. In our Cafes, we not only celebrate diversity, but we strive to create a workforce that reflects our customers not only here in the UK, but worldwide. Our aim is to attract and welcome a diverse range of applicants from all walks of life, offering many varying working patterns across our business and we would love to hear from you.

We know life looks a little different for each of us. Thats why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.