Team Member - Pret A Manger

Moto Hospitality; Thatcham; On-site; GBP 40,000 - 60,000; Part time

Job summary

A UK motorway service provider is seeking a Customer Service Assistant at their Thatcham location. Join a vibrant team dedicated to delivering exceptional customer service while preparing freshly made food and beverages. Full training is provided—no experience required! Competitive hourly rates begin at £12.35, along with an annual bonus, staff discounts, and various benefits.

Benefits

Up to £440 annual bonus scheme

Colleague discounts up to 60%

Enhanced benefits including pension and sick pay

Fabulous development opportunities

Qualifications

• No prior experience necessary; willingness to learn.
• Ability to work early or late shifts as required.

Responsibilities

• Maintaining stock levels by replenishing displays and fridges.
• Preparing hot food and refreshments.
• Serving customers in a timely manner.
• Providing exceptional customer service.
• Handling customer enquiries.
• Operating tills and processing orders.
• Maintaining standards around product quality and store cleanliness.

Skills

Exceptional customer service

Team collaboration

Attention to detail

Job description

£12.35 per hour

Hours between 5am and 9pm

Address: Chieveley Services, M4, Oxford Rd, Hermitage, Thatcham RG18 9XX

Joining moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to be part of our amazing team, delivering Pret A Mangers freshly made food, organic coffee and exceptional customer service as we transform the UK’s rest stop experience.

Don’t worry about the skills, we’ll teach you everything you need to know.

What we offer our Team Members:

• Up to £440 annual bonus scheme
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more… so nothing has to COSTA fortune at work.
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications
• Weekly Pay
  
  

What you will be doing as a Team Member:

• Maintaining stock levels by replenishing displays and fridges
• Preparing hot food and refreshments
• Serving customers in a timely manner
• Providing exceptional customer service
• Handling customer enquiries
• Operating tills and processing orders
• Maintaining standards around product quality and store cleanliness
  
  

Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.

Similar roles might include crew member, team member, retail assistant or a customer service assistant, you might even be looking for a career change as a carer, cleaner or a warehouse assistant, we’d love to hear from you!

Hourly rates of pay may differ for under 18’s

Where our customer’s journey pauses, yours just begins.

Apply today

• Please note internally this role is called Customer Service Assistant.
• Annual bonus scheme equivalent to 1 week's salary based on average hours worked (define period)
  
  

INDLP

Want to know what it's like to work for us? Find out from our colleague Scarlett