Team Member - Pret A Manger

Moto Hospitality; Ingmanthorpe; On-site; GBP 8,000 - 11,000; Part time

Job summary

A leading hospitality company in the UK is seeking a Team Member to enhance customer experiences at its locations. You'll be responsible for greeting customers, processing orders, and ensuring a clean and welcoming workspace. Ideal candidates thrive in dynamic environments and are committed to providing exceptional service. The position offers £12.40 per hour for 16 hours per week. Flexible shifts available, including weekends.

Benefits

Discretionary bonus pay

Colleague discounts

Enhanced benefits including sick pay and life assurance

Qualifications

• Ability to thrive in fast-paced environments.
• Self-motivated and adaptable to varying situations.
• Experience in customer service is preferred.

Responsibilities

• Greet customers with a warm and friendly welcome.
• Process orders efficiently and accurately.
• Produce a range of hot beverages.

Skills

Adaptability

Customer service

Teamwork

Time management

Job description

Team Member Responsibilities

• Greeting customers with a warm and friendly welcome
• Processing orders and requests in a timely and efficient manner
• Producing a range of hot beverages throughout the day
• Delivering our brand standards to a level our customers have come to expect
• Resolving challenges and enquiries with a customer centric mindset
• Replenishing displays to provide maximum product availability
• Ensuring your workspace and store is kept clean, tidy and welcoming
• Working with colleagues to deliver a culture of togetherness and teamwork
• Leaving our customers with a memorable experience worth coming back for
• Helping prepare the store, ready for the following days trade

What We're Looking For

We're looking for someone who can effortlessly switch gears—thriving in fast‑paced, high‑energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you're adaptable, self‑motivated, and ready to tackle whatever the day brings, we want to hear from you.

What We Value

We don't just hire a person, we hire real‑life individuals. As a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences. We’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self. Working for moto is truly amazing, but don't just take our word for it, we've been recognised in the Sunday Times Best Places to Work in 2024 and 2025! We offer flexible working arrangements, including full…

Position Details

£12.40 per hour – 16 hours per week.

Shifts: Starting at 5 am or finishing at 9 pm, with some weekend shifts.

Address: Wetherby Services, A1(M) Junction 46, Wetherby LS22 5GT.

Are you ready to be our next Pret Team Member? Here at moto we’re looking for enthusiastic, friendly people ready to get stuck in and join our awesome team, delivering Pret A Manger’s freshly made food, good organic coffee and exceptional customer service as we transform the UK's rest stop experience.

What We Offer Team Members

• Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
• Up to 60% colleague discount across our franchise partner brands
• Enhanced benefits, including sick pay, enhanced family‑friendly benefits and life assurance, or part‑time hours, and wherever we can compress or provide a fixed shift pattern to support your work‑life balance

Disclaimers

• Hourly rates of pay may differ for under 18's; our night shift roles include a premium of £2ph.
• Please note this role internally is known as Customer Service Assistant.
• Annual bonus scheme is equivalent to work week’s salary based on average hours worked over a defined period.
• INDLP