Team Member

Ole and Steen; Oxford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A popular bakery in Oxford is seeking Team Members to provide excellent customer service in a fast-paced environment. Responsibilities include greeting guests, managing payments, and maintaining cleanliness. Ideal candidates should have strong communication skills and the ability to handle multiple tasks. The role offers flexibility with full-time or part-time hours, alongside various benefits including competitive pay and employee discounts.

Benefits

Salary of £12.21 per hour

50% discount at any location

Free meal during shifts

Uniforms provided

28 days holidays

Referral incentive scheme

GP Helpline

Qualifications

• Excellent customer service skills with the ability to engage and interact with a diverse clientele.
• Good communication and interpersonal abilities.
• Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously.
• Attention to detail.

Responsibilities

• Make all our guests feel welcome with a warm greeting.
• Ensure all orders are entered correctly on the till.
• Take payment promptly and securely handle all transactions.
• Keep working areas clean and tidy at all times.
• Report any faulty equipment to the manager.

Skills

Customer service skills

Communication and interpersonal abilities

Ability to multitask

Attention to detail

Job description

Overview

Team Member - Ole & Steen - Oxford*

Arguably The Best Scandi Bakery In Town\" Time Out

We have been Denmark's favourite bakery for over 20 years, serving delicious breads, pastries and cakes made by hand, single estate coffee, great breakfasts, premium salads, Danish open-faced sandwiches and freshly made baguettes.

We opened our flagship Bakery in Piccadilly Circus in Christmas 2016 to huge acclaim and fantastic reviews, now we continue our expansion in London.

Responsibilities

• Make all our guests feel welcome and treat them as if they are entering your own home with a warm greeting and farewell.
• Share your passion for food & drinks by sharing your menu knowledge with our guests and helping them to make great choice.
• Ensure all orders are entered correctly on the till.
• Take payment from guests promptly, ensuring all transactions are completed accurately and the correct money is exchanged
• Ensure all monies are securely handled and accurately balanced at end of shift
• Be accountable for stock, wastage and make the manager aware of any stock shortage when re-ordering may be required
• Ensure your section and working areas are kept clean, tidy, set and stocked up at all times
• Check and clean all public areas and ensure a constant supply of soap, toilet tissue and paper towels at all times
• Follow the cleaning schedule and ensure all daily duties are completed efficiently and to brand standards
• Report any faulty equipment or machinery to the Manager
• Make sure your appearance, uniform, timekeeping and behaviour always meet our standards
• Ensure kitchen and stores are kept clean and tidy at all times following all Ole & Steen Food Safety and Health & Safety standards
• Prepare and assemble food as required

Benefits of working with Ole and Steen

• Salary 12.21 per hour
• 50% discount at any Ole & Steen location including friends and family.
• Free meal whilst working - unlimited hot drinks.
• Uniforms provided.
• 28 days holidays
• Full-time or part-time hours - permanent or temporary contracts
• Referral incentive scheme - up to 1000
• GP Helpline

From you

• Excellent customer service skills with the ability to engage and interact with a diverse clientele.
• Good communication and interpersonal abilities.
• Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously.
• Attention to detail.
• Ability to stand for extended periods.
• Manual dexterity to operate coffee equipment and handle hot beverages safely.
• Tolerance for working in a noisy and fast-paced environment.

Interview Process

• Online Questionnaire
• Phone Interview
• Trial Shift
• Offer