Team Member (Manchester Airport) - Part time

Pasta Evangelists; Manchester; On-site; GBP 10,000 - 40,000; Part time

Job summary

A pasta specialty company located at Manchester Airport is looking for a Team Member to assist in providing high-quality customer service. The role involves preparing food and beverages, processing customer transactions, and maintaining cleanliness. Ideal candidates will have strong customer service skills, attention to detail, and be reliable. Flexible hours are required, with shifts starting as early as 3am.

Benefits

Competitive salary

Duty free discounts

Regular team socials

Free products

Referral bonus scheme

Cycle to work scheme

28 days of paid annual leave

Qualifications

• Able to undertake a criminal record check.
• Enjoy working in a fast-paced environment.
• Reliable and punctual individual.

Responsibilities

• Provide friendly customer service to travellers.
• Assist in the preparation of food and beverages.
• Process transactions and handle payments.
• Maintain cleanliness and hygiene standards.

Skills

Customer service

Food safety

Team collaboration

Attention to detail

Basic maths

Job description

Department: Concessions

Location: Manchester Airport

Compensation: £12.50 / hour

Overview

As a Team Member you will support the Assistant Manager to ensure the smooth and efficient operation of the site located within the airport. Your role plays a vital part in delivering high-quality customer service, maintaining cleanliness and hygiene standards, and supporting the overall success of the site.

What you’ll do

• Provide friendly and attentive customer service to travellers. Assist customers with menu inquiries, take orders accurately, and ensure prompt service delivery.
• Assist in the preparation of beverages and food items according to standard recipes and portion sizes. Follow food safety protocols and maintain cleanliness in food preparation areas.
• Process transactions accurately using POS systems, handle cash, credit card payments, and provide customers with receipts. Maintain accountability for cash drawers and reconcile sales at the end of shifts.
• Assist in maintaining inventory levels by restocking products, monitoring expiration dates, and communicating inventory needs to supervisors. Ensure products are displayed attractively and in compliance with company standards.
• Maintain cleanliness and hygiene standards in the site, including wiping down surfaces, cleaning equipment, and disposing of waste properly. Follow sanitation protocols to ensure a safe food environment.
• Work collaboratively with other team members to ensure smooth operations. Assist teammates during busy periods, communicate effectively, and support a positive team environment.

Who you are

• Friendly and approachable demeanour and enjoy interacting with customers. Providing excellent customer service is a priority for you.
• Able to undertake a criminal record check.
• Team-oriented person who is willing to support your colleagues to achieve common goals.
• Work effectively in a fast-paced and dynamic environment, adapting to changing priorities and tasks as needed.
• Great attention to detail in all aspects of your work, including food preparation, cleanliness, and transaction accuracy.
• Reliable individual who shows up on time for shifts, adhering to schedules, and fulfilling responsibilities to the best of your ability.
• Basic maths skills necessary for processing transactions, handling cash, and reconciling sales.
• Understanding of food safety principles and are committed to following proper procedures to maintain a safe food environment.
• Flexibility in hours, airport shifts can start at 3am.
• … A pasta lover!

What we can offer

• Competitive salary to attract best talent
• Join a dynamic, fast-moving & diverse team
• Duty free discounts excluding alcohol and cigarettes
• Regular team socials and pasta tastings
• Free Pasta Evangelists products
• Referral bonus Scheme
• Cycle to work scheme
• 28 days of paid annual leave (bank holidays inclusive)