Team Member Kitchen - Gatwick Airport

Pret A Manger; Gatwick; On-site; GBP 13,050 - 15,950; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Healthcare cash plan

Free food and drink while working

Club Pret Membership

Loyalty award after 5 years

Job summary

Pret A Manger is hiring a Team Member in Gatwick, England, for a full-time position at 35 hours per week. This exciting role includes preparing high-quality food and serving customers with genuine warmth and exceptional service.

Join a company where employees grow and learn with best-in-class training opportunities. Enjoy perks like flexible hours, healthcare cash plans, free food while working, and much more. If you're passionate about food and customer interaction, we'd love to meet you!

Qualifications

• No experience needed, but a passion for customer service is essential.
• Able to work in a fast-paced environment with a variety of tasks.
• Kindness and generosity towards customers is integral.

Responsibilities

• Be the smiling face of the shop floor and prepare delicious food.
• Deliver outstanding customer service with best-in-class training.
• Perform various tasks on the shop floor to ensure customer satisfaction.

Skills

Exceptional customer service

Team player

Passion for food

Kindness and honesty

Job description

Team Member – Full Time 35 hours per week

Pret here! We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries.

This role is located in South Terminal IDL, Unit ACU06, Gatwick RH6 0NP GBR.

Growing Good Things

Pret is where passionate, hardworking, wonderful people (like you!) find the confidence and skills they need to grow and choose their unique paths. And the proof is in the pudding – 80%+ of our Managers and 20% of our Support Centre teams (including our CEO, Pano) started on the shop floor.

What We’re Looking For

We’re looking for passionate team players to bring joy to our customers every day. As a Team Member, you’ll be the smiling face of our shop floor and preparing delicious, freshly made food in our kitchen. Expect variety and pace – driven by passion for our products, customers & teams!

About You

• Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
• Bring your passion: share our passion for exceptional customer service.
• Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special.
• No experience needed: come and learn to deliver outstanding customer service with best‑in‑class training.

We offer

• Hourly rate is £14.51 (inclusive of mystery shopper bonus)
• After initial training, earn an extra £5 per hour for any shift started between 3-5am
• 28 days annual leave (pro‑rata if you're part‑time)
• Pension scheme
• Healthcare cash plan
• Free food and drink while you’re working
• Club Pret Membership — 50% off food and 5 free Barista‑made drinks a day
• Loyalty award after 5, 10, 15, 20 years’ service
• Regular rewards and recognition for amazing standards
• Access marketplace discounts on shopping, travel, fitness, dining, tech and more
• Flexible working hours — you have the time to do what’s important to you
• Comfy free shoes to wear on shift

We also offer

• Individual ways to grow – opportunities for learning, fully funded professional qualifications – apprenticeships Level 3 and internal transfer opportunities to explore.
• Diversity and belonging – everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong.
• Pace and variety – our work is fast paced with lots of variety; you’ll build a diverse skill set and learn a lot!
• Community and purpose – we’re proud to make a difference through The Pret Foundation, tackling homelessness, reducing food waste and creating positive change for people and communities.

Our values

• Happy Teams Happy Customers
• Amazing Standards Every day
• Never Standing Still
• Doing The Right Thing

The interview journey

• Every interview process at Pret begins with the same two stages: Initial phone screening and a 60‑minute shop‑based interview with the General Manager and the team.
• Everyone is welcome at Pret. We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community. Please let our recruitment team know if you need any adjustments or support during the recruitment process – your experience matters to us.

We’d love to get to know you, not a robot, so please do not rely on AI to complete your application.