Team Member - Hanover Square

Pret A Manger; Greater London; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Healthcare plan

Pension scheme

Free food and drink

Club Pret membership

Discount marketplace access

Flexible hours

Free shoes

Job summary

Pret is seeking a Team Member for a full-time role (35 hours per week) at Hanover Square, London. You’ll be the smiling face of the shop, helping customers and preparing delicious, freshly made food and drinks in a fast-paced environment.

Training is provided, and there are clear paths for growth within the Pret network. We offer a competitive hourly rate, additional night-shift premiums, generous annual leave, a pension scheme, healthcare, free food and drink while on shift, and a Club Pret

Qualifications

• No previous experience required.
• Excellent communication and customer service.
• Willingness to work flexible shifts.

Responsibilities

• Greet customers and take orders with a friendly attitude.
• Prepare fresh food and beverages to standard.
• Keep the shop clean, stocked and presentable throughout shifts.

Skills

Customer service

Team player

Flexible hours

Friendly demeanor

Job description

Full time 35 hours per week
Pret here! We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries.

Team Member

Full time 35 hours per week
Pret here! We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries.
Whether you’re making our customers’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board!
This role is located in Hanover Square, London W1 1AA GBR

Growing Good Things

Pret is where passionate, hardworking, wonderful people (like you!) find the confidence and skills they need to grow and choose their unique paths. And the proof is in the pudding – 80%+ of our Managers and 20% of our Support Centre teams (including our CEO, Pano ) started on the shop floor.

What We’re Looking For

We’re looking for passionate team players to bring joy to our customers every day . As a Team Member, you’ll be the smiling face of our shop floor and preparing delicious, freshly made food in our kitchen. Expect variety and pace – driven by passion for our products, customers & teams!

About You

• Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
• Bring your passion: share our passion for exceptional customer service.
• Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special.
• No experience needed: come and learn to deliver outstanding customer service with best-in-class training.
  

We offer

• Hourly rate is £14.05 (inclusive of mystery shopper bonus)
• After initial training, earn an extra £5 per hour for any shift started between 3-5am
• 28 days annual leave (pro-ra if you’re part-time)
• Pension scheme
• Healthcare cash plan
• Free food and drink while you’re working
• And when you’re not, you’ll have our Club Pret Membership (giving you 50% off food and to 5 free Barista-made drinks a day)
• Loyalty award after 5, 10, 15, 20 years’ service
• Regular rewards and recognition for amazing standards
• Access marketplace discounts on shopping, travel, fitness, dining, tech and more
• Flexible working hours, means you have the time to do what’s important to you
• Comfy free shoes to wear on shift
  

We also offer

• Individual ways to grow – We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you’re good to grow with us. Including fully funded professional qualifications – apprenticeships Level 3 and internal transfer opportunities to explore.
• Diversity and belonging – Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong.
• Pace and variety - Our work is fast paced with lots of variety, you’ll build a diverse skill set and learn a lot!
• Community and purpose - We’re proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities.
  

Our values

• Happy Teams Happy Customers
• Amazing Standards Every day
• Never Standing Still
• Doing The Right Thing
  

The interview journey

• Every interview process at Pret begins with the same two stages. Initial phone screening and 60-minute shop-based interview with the General Manager and the team
• Everyone is welcome at Pret. We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community. Please let our recruitment team know if you need any adjustments or support during the recruitment process – your experience matters to us.
  

We’d love to get to know you, not a robot, so please do not rely on AI to complete your application.