Team Member - Greggs

Moto Hospitality; Wakefield; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading UK hospitality company is seeking a Team Member to join their location in Wakefield. The ideal candidate will deliver excellent customer service, produce baked goods, and maintain a warm environment. Responsibilities include greeting customers and ensuring product availability, all within a diverse workplace that values inclusion. Competitive hourly pay and flexible shifts are offered.

Benefits

Discretionary bonus pay

Colleague discount

Enhanced family-friendly benefits

Funded development opportunities

Weekly pay

Qualifications

• Must thrive in fast-paced environments.
• Ability to work in quieter settings.
• Experience in customer service preferred.

Responsibilities

• Greeting customers warmly.
• Processing orders efficiently.
• Producing hot food and baked goods.
• Maintaining cleanliness in workspace.

Skills

Adaptability

Self-motivation

Customer service

Teamwork

Job description

Overview

Team Member - £12.40 per hour. Shifts: Between 3am and 7:30pm, full time. Address: Woolley Edge Services, M1, Wakefield WF4 4LQ.

Are you ready to be our next Greggs Team Member? Here at moto we’re looking for enthusiastic, friendly people to join our team, delivering Greggs baked goods and exceptional customer service as we transform the UK’s rest stop experience.

Responsibilities

• Greeting customers with a warm and friendly welcome
• Processing orders and requests in a timely and efficient manner
• Producing a range of hot food, baked goods and beverages throughout the day
• Delivering our brand standards to a level our customers have come to expect
• Resolving challenges and enquiries with a customer centric mindset
• Replenishing displays to provide maximum product availability
• Ensuring your workspace and store is kept clean, tidy and welcoming
• Working with colleagues to deliver a culture of togetherness and teamwork
• Leaving our customers with a memorable experience worth coming back for
• Helping prepare the store and kitchen, ready for the following day’s trade

What we’re looking for

We’re looking for someone who can switch gears—thriving in fast-paced, high-energy environments while staying focused and productive in quieter settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you’re adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.

What we value

We don’t just hire a person, we hire real life individuals. As a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences. We’re also leading the way in developing a workplace where you can thrive, contribute and be your authentic self. Working for moto is truly amazing, but don’t just take our word for it—we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025.

Benefits

• Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
• Up to 60% colleague discount across our franchise partner brands
• Enhanced benefits, including sick pay, enhanced family-friendly benefits and life assurance
• Fantastic development opportunities including funded qualifications
• Weekly Pay

Working pattern and notes

We offer flexible working arrangements, including full or part time hours, and shift patterns to support work-life balance. Note: hourly rates may differ for under 18s; night shift roles include a premium of £2 per hour. This role is internally known as Customer Service Assistant. Annual bonus scheme is equivalent to a work week’s salary based on average hours worked over a defined period.

Disclaimers

INDLP