Team Member - Greggs

Moto; Stirling; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Discretionary bonus pay up to 1 week a

Colleague discount up to 55%

Sick pay and life assurance

Funded qualifications

Weekly pay

Job summary

Moto in Stirling is hiring a Team Member on £12.90 per hour to help deliver Greggs items and great customer service at a busy rest stop location. You will handle orders, prep hot foods and beverages, and ensure the store stays welcoming and well-stocked throughout varied shifts from early morning to evening.

Weekly pay and strong development opportunities are offered. The role emphasizes teamwork, flexibility, and a positive attitude, with opportunities for further qualifications and career

Qualifications

• Customer service-focused role in a fast-paced environment.
• Ability to work mornings, evenings and weekends as required.
• Willingness to handle food and beverages to standard.

Responsibilities

• Greet customers with a warm, friendly welcome.
• Process orders and requests promptly and accurately.
• Produce hot food, baked goods, and beverages throughout the day.
• Maintain brand standards and customer satisfaction.
• Resolve inquiries with a customer-centric approach.
• Replenish displays to maximise product availability.
• Keep workspace and store clean, tidy and welcoming.
• Collaborate with colleagues to foster teamwork.
• Create a memorable experience for customers.
• Prepare store and kitchen for the next trading day.

Skills

Customer service

Teamwork

Flexible hours

Cash handling

Food preparation

Display replenishment

Job description

Team Member - £12.90ph

Shifts: Vary between 5am to 7pm, mixture of weekdays and weekends required

Address: Stirling Services, M80/M9 Junction 9, Pirnhall, Stirling FK7 8EU

Are you ready to be our next Greggs Team Member?

Here at moto we' re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering Greggs much loved sausage rolls, baked goods and exceptional customer service as we transform the UK's rest stop experience.

What we offer our Team Members:

• Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
• Up to 55% colleague discount across our franchise partner brands
• Enhanced benefits, including, sick pay, enhanced family friend benefits and life assurance
• Fantastic development opportunities including funded qualifications
• Weekly Pay

What you’ll be doing as a Team Member:

• Greeting customers with a warm and friendly welcome
• Processing orders and requests in a timely and efficient manner
• Producing a range of hot food, baked goods and beverages throughout the day
• Delivering our brand standards to a level our customers have come to expect
• Resolving challenges and enquiries with a customer centric mindset
• Replenishing displays to provide maximum product availability
• Ensuring your workspace and store is kept clean, tidy and welcoming
• Working with colleagues to deliver a culture of togetherness and teamwork
• Leaving our customers with a memorable experience worth coming back for
• Helping prepare the store and kitchen, ready for the following days trade

What we’re looking for in you:

We're looking for someone who can effortlessly switch gears - thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you're adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.

What we value:

We don't just hire a person, we hire real life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences, we're also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.

Working for moto is truly amazing, but don't just take our word for it, we've been recognised in the Sunday Times Best Places to Work in 2024 and 2025!

We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work-life balance.

Disclaimers:

*Hourly rates of pay may differ for under 18'sh

*Please note this role internally is known as Customer Service Assistant

*Annual bonus scheme is equivalent to work week’s salary based on average hours worked over a defined period.

INDLP