Team Member - Farmshop

Tebay Services; Penrith; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading service provider in Penrith is seeking enthusiastic individuals to join their team. You will be responsible for engaging with customers and ensuring exceptional service. Ideal candidates will have a positive mindset and passion for customer service, with training provided for those without retail experience. This role involves stocking shelves, maintaining cleanliness, and conducting daily paperwork ensuring compliance with legal standards.

Qualifications

• Positive mindset and willingness to learn about products.
• Passion for delivering great customer service.
• Previous experience in a retail environment preferred but not required.

Responsibilities

• Welcoming and engaging with customers, sharing advice on products.
• Ensuring shelves are stocked and displays are clean.
• Completing daily paperwork compliant with legal requirements.

Job description

Working alongside your team of colleagues you will engage with our customers and showcase our unique offer from the exceptional local producers we work with. Using your warm and friendly personality your passion for delivering exceptional customer service will ensure our customers are given an memorable experience every time they stop with us.

Responsibilities

• Welcoming and engaging with customers, sharing advice on products, suppliers, food matches and allergens. Keep up to date with product knowledge to deliver brilliant customer service.
• Rolling up your sleeves to ensure shelves are stocked, fixtures are cleaned and our displays are looking their best.
• Display stock to our creative merchandising standards maintaining presentation and cleanliness standards throughout the day’s trade.
• Complete the daily paperwork, ensure it is accurate and compliant with legal requirements; HACCP, product date management, allergens, be sure to elevate any concerns.

Qualifications

You should have a positive 'can do' mindset, a passion for delivering great customer service and a willingness to learn about our products. If you have previous experience in a retail environment that’s great but don’t worry if you don’t. We offer full training to get you up to speed and give you knowledge of all our products and how we work at the Westmorland Family.