Team Member

Pizza Hut Delivery, London; Swalwell; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Pension with Penfold

Discounted insurances

Holiday: up to 28 days full time

Job summary

Pizza Hut in the United Kingdom is hiring a Front of House or Kitchen Team member. You’ll help create memorable guest experiences, keep the restaurant clean and safe, and support your team to exceed expectations.

We offer a competitive hourly rate of 12.71 with tips, a range of benefits including pension, discounted insurance, holiday entitlement, gym discounts, and opportunities for internal progression.

Qualifications

• Face-to-face guest service experience preferred
• Positive attitude and team player
• Focus on food safety and hygiene
• Ability to deliver high-quality guest experiences

Responsibilities

• Create unforgettable moments for guests through face-to-face interaction or by delivering high-quality pizzas.
• Be a driving force in delivering exceptional guest experiences alongside your team.
• Maintain a clean and safe environment and support a welcoming atmosphere for all guests.

Job description

The following content displays a map of the jobs location - Metro Retail Park

Working Hours:

Mixture of shifts Monday to Sunday

Location:

Closing Date:

14/10/2026

Job Category:

Team Member - R

Region / Division:

Restaurant

Business Unit:

Franchise Business Names

Package Description

Become a Team Member unleash your potential at Pizza Hut!

Start your career with a smile! We offer a competitive hourly rate of £12.71 (age-dependent), share of the tronc (tips) and a fantastic benefits package designed to support you.

Here’s what you can look forward to:

Financial Wellbeing

• Pension with Penfold
• Financial Services including discounted insurances

Paid Time Off

• Holiday: up to 28 days full time (prorated if part time)

Health and Wellbeing

• Health and Wellbeing Tools: discounted gym membership, health assessments,
• Employee Assistance Programme: for both professional and personal support

Discounts and Perks

• Employee discount card across thebrand
• Discounts and cashback at major retailers, holiday companies, cinemas, entertainment parks and across thebrand

Family and Friends

• Loyalty awards

Learning and development opportunities.

• Internal Progression

Just to name a few of the fantastic benefits we offer.

Job Introduction

Your primary focus will be creating unforgettable moments for our guests. This includes supporting your team, maintaining a clean and safe environment, and exceeding customer expectations. But most importantly, you get to be yourself and make a genuine connection with every person who walks through our doors.

Main Responsibilities

You'll play a vital role in making our guests smile through face-to-face interaction or through producing the highest of quality Pizza’s to the guest.

As a Front of House Team member at Pizza Hut restaurants, you’ll be the driving force behind delivering exceptional guest experiences. Your role is crucial alongside your team to create a welcoming atmosphere where every guest feels valued and welcomed.

For Kitchen Team member the ability to work quickly efficiently with an eye for detail in ensuring product quality is delivered to the highest of standards (with training of course)

Required mindset:

• Create amazing experiences: Your positive attitude and dedication to service will wow our guests.
• Support your team: Be a team player and collaborate to achieve shared goals.
• Maintain high standards: Keep our restaurant looking its best and ensure food safety and hygiene.

The Ideal Candidate

Whether you’re on the kitchen team or front of house with our guests, you won’t rest until you’ve raised a smile from every single face at the table. You’ll bring positivity. You’ll strive for perfection. And you’ll want to wow guests with your own outstanding customer service.

Maybe you’ve worked in hospitality before. Or perhaps you’ve got a background in retail or customer service. Even if this is your first time in a role like this, if you’ve got what it takes to create memorable guest experiences, you won’t just fit in here—you’ll thrive

About The Company

We’re proud to be a diverse & Inclusive employer providing opportunities where anyone can build a career in making memorable moments for our guests.

• Growth and Development: We invest in our people. 80% of our restaurant managers are promoted from within, and we offer apprenticeship programs up to foundation degree level.
• Inclusive Workplace: We're proud to be a diverse and inclusive employer, where everyone has the opportunity to build a fulfilling career.
• Skills for Life: We go beyond just jobs. We develop essential skills and positive mental health practices to empower our team members for success.
• Making a Difference: We take responsibility for our people and the environment, striving to create a positive impact in everything we do.