Team Member

SSP UK & Ireland; Leicester; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Discounted meal

Employee discounts

Friends and family discount app

Training & apprenticeships

Health & wellbeing support

Job summary

SSP UK & Ireland is hiring a Part Time Team Member for Upper Crust at Leicester Station. The role runs 20 hours per week with shifts 5:00am–1:00pm or 1:00pm–8:00pm, across weekdays, weekends, and holidays. You’ll greet guests, serve with a smile and help create feel-good moments every day.

Join a busy team in a fast-paced travel hub and contribute to memorable customer experiences. Applicants must be 18+ and ready to work flexible shifts in a dynamic environment.

Qualifications

• Be welcoming and capable of delivering friendly service to customers.
• Maintain a positive, can-do attitude while working with colleagues.
• Applicants must be 18 years or older for certain tasks or shifts.

Responsibilities

• Engage with customers and provide an outstanding customer experience.
• Collaborate with colleagues to ensure smooth and efficient operations.

Skills

Customer service

Communication

Positive attitude

Job description

TEAM MEMBER – UPPER CRUST, LEICESTER STATION

Pay Rates: £12.71 per hour

We have Part Time (20hrs) roles available.

Shift times are 5:00am to 1:00pm or 1:00pm to 8pm. Working flexibly across weekdays, weekends, bank and public holidays.

Step into the buzz of hospitality! SSP works with brilliant brands like M&S, Starbucks, Burger King and BrewDog to serve thousands of happy customers in airports, train stations and motorway services across the UK & Ireland. Join our team and be part of the energy every day!

Join our team as a Team Member and help create feel-good moments for our customers. Bring your enthusiasm, positivity and passion — and leave work knowing you’ve made someone’s day better.

About You

• As a Team Member, you will believe in the power of people & believe that today is going to be a good day.
• You will be passionate and kind whilst always ensuring that all guests leave having had the best of times.
• Due to some responsibilities within theTeam Memberrole, applicants willneed to be 18 years of age or over to perform certain tasks or work on certain shifts.

About The Team Member Role

• Engage with customers and provide an outstanding customer experience.
• Collaborate with colleagues to ensure smooth and efficient operations.

As a Team Member We Will Offer You

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• Health & Wellbeing Support.

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.