Team Member

TRG Tower Bridge [NEW]; Greater London; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Career progression

Same delicious food as customers

Flexible hours (full/part-time)

Tronc system

Job summary

The Real Greek in London is seeking a welcoming Waiting Staff member to join our team. You will greet guests, guide them through the menu, and communicate allergy information promptly to the kitchen, ensuring a memorable dining experience. You will be part of a team that values hospitality, teamwork, and excellent service.

We offer thorough training, competitive pay, and opportunities for progression. Flexible hours with full- or part-time options are available, supporting your career in

Qualifications

• Experience in customer-facing and cash handling roles is required.
• Outgoing, genuine, and friendly personality is essential.
• Flexible with tasks and working hours.

Responsibilities

• Greet customers in a warm and friendly manner.
• Guide customers through the menu and communicate allergies to the kitchen promptly.
• Serve dishes and check in with guests to ensure satisfaction.
• Be passionate and make guests feel like family.
• Develop extensive knowledge of drinks and food on the menu.
• Suggestive upsell and recommendations for best meal experiences.
• Be a team player and wear the correct uniform while adhering to hygiene and safety standards.
• Attend food safety training and contribute to service excellence.
• Reinforce health, safety and licensing procedures in the restaurant.

Skills

Customer service

Cash handling

Outgoing personality

Job description

Experience the vibrant culture of Greek and Mediterranean cuisine first-hand as a valued member of ‘The Real Greek’ Waiting Team. Our team is comprised of passionate individuals who have dedicated themselves to delivering exceptional dining experiences for years.

At ‘The Real Greek’, we offer unparalleled training and development opportunities, along with a competitive pay structure and numerous paths for advancement within our company. As part of our team, you'll have the chance to immerse yourself in our rich culinary tradition while honing your skills and advancing your career.

If you're ready to join our ‘Real Greek’ family and share our enthusiasm for Mediterranean food, along with a commitment to delivering outstanding customer service, then we want to hear from you.

Benefits of Waiting Staff

• Great opportunities to progress within the company
• Enjoy the same delicious food as our customers
• Flexible hours with option of full- or part-time employment
• Fantastic Tronc system scheme

Requirements of Waiting Staff

• Previous experience in a customer facing and cash handling role
• Outgoing, genuine, and friendly personality
• Flexible with tasks and working hours
• Proactive attitude

Responsibilities of Waiting Staff

• Greet customers in a warm and friendly manner
• Guide customers through our menu, recommend and ensure any allergies are communicated promptly to the kitchen in the correct manner
• Serve dishes and check in with guests during their meal to ensure everything is up to standard
• Be passionate while ensuring customers feel like they are family
• Ensure you have an extensive knowledge of drinks and food of the menu
• Knowledge to suggest for the best meal experience
• Be a team player
• Wear the correct uniform and ensure that company hygiene, health & safety standards and licensing knowledge are adhered to at all times
• Attend food safety training, product knowledge and customer service skills courses
• Reinforce company’s health and food safety procedures in the restaurant