Team Member

The Plough Great Bentley Ltd; Great Bentley; On-site; GBP 14,000 - 17,000; Full time

Benefits offered by this job

Staff discount

Holiday entitlement

Free staff meal

Training and development opportunities

Career progression opportunities

Team parties

Team trips to events

Job summary

The Plough Great Bentley Ltd in the United Kingdom is seeking a Team Member to join our pub team. You will welcome guests, take orders, serve food and drinks, and help keep the bar, restaurant and service areas clean and efficient.

We value friendly, reliable team players with good customer service skills and a willingness to learn. Shift patterns include evenings and weekends, with both full-time and part-time opportunities available.

Qualifications

• Hospitality experience is preferred, but not essential.
• Excellent customer service and a friendly attitude.
• Reliable, team player with flexible availability.

Responsibilities

• Welcoming guests with a friendly and positive attitude.
• Taking food and drink orders.
• Serving food and drinks and preparing drinks behind the bar.
• Following health & safety, hygiene and licensing requirements.
• Handling payments and money responsibly.

Skills

Hospitality experience

Customer service

Team player

Evenings weekends

Job description

Team Member

Job Types: Full-time & Part-time

Pay: Minimum wage per hour + tips

Are you friendly, enthusiastic and passionate about great food, drinks and customer service?

We’re all about creating a warm, welcoming atmosphere where our guests can enjoy delicious food, great drinks and fantastic service. As part of our team, you’ll be one of the friendly faces that helps make every visit memorable.

Every shift is different, but your role will include:

• Welcoming guests with a friendly and positive attitude.
• Taking food and drink orders.
• Serving delicious food and a fantastic range of drinks.
• Preparing and serving drinks behind the bar.
• Making sure guests receive attentive and efficient service.
• Working closely with the team to keep the pub running smoothly.
• Helping create a fun, friendly and buzzing atmosphere.
• Keeping the bar, restaurant and service areas clean and presentable.
• Following health & safety, hygiene and licensing requirements.
• Handling payments and money responsibly.
• Supporting opening and closing duties when required.

We’re looking for people who genuinely enjoy working with others and want to make a difference to our guests’ experience.

You’ll be a great fit if you are:

• Friendly, approachable and confident.
• Reliable and hardworking.
• Passionate about customer service.
• A positive team player.
• Comfortable working in a busy environment.
• Keen to learn and develop new skills.
• Available to work evenings and weekends.

Hospitality experience is preferred, but it’s not essential. If you have the right attitude and enthusiasm, we can help you develop your skills.

Bartending experience would also be an advantage.

We want our team to enjoy coming to work and have plenty of opportunities to develop.

You'll receive:

• Competitive hourly pay + tips
• Flexible full-time & part-time hours
• Card tips paid through your wage slip
• Free staff meal while on shift
• Staff discount
• Holiday entitlement
• Company pension
• Training and development opportunities
• Career progression opportunities
• The chance to contribute ideas to our weekly changing drink & cocktail specials
• Team parties
• Team trips to food & drink events

Whether you already have hospitality experience or you're looking for your first opportunity in the industry, we want to help you succeed.

We offer training, development and genuine opportunities for career progression within our expanding company.

Bring your personality, energy and ideas - we’ll provide the training and support to help you grow.

If you’re ready to join a friendly team, meet great people and be part of creating memorable experiences for our guests, we’d love to hear from you!

Compensation: Minimum Wage