Team Member

The Rank Group; Croydon; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading gaming and entertainment operator in Croydon is seeking a Mecca Bingo Team Member to provide exceptional customer service in a vibrant team environment. The role involves assisting in various tasks from serving at the bar to engaging with customers during bingo games. Strong communication skills and a friendly attitude are essential. This position offers a competitive salary and various employee benefits including discounts and career development opportunities.

Benefits

Competitive salary

Paid breaks

Employee rewards platform

50% discount on food

Pension and Life Assurance

Sick Pay Scheme

Access to mental health support

Funded apprenticeships and training

Uniform provided

Qualifications

• A customer-focused attitude is essential to ensure satisfaction.
• Friendly and adaptable personality to meet diverse customer needs.
• Strong communication skills to engage with customers effectively.

Responsibilities

• Work across different areas of the venue to assist customers.
• Deliver a fantastic customer experience while calling bingo.
• Create a fun atmosphere through teamwork and engagement.

Skills

Customer-focused attitude

Strong communication skills

Friendliness and adaptability

Job description

Job Description

• Competitive Salary - £12.21/ hour
• Real contracts from 8 to35 hours – no zero-hour contracts!
• Paid breaks
• Industry-leading Employee Rewards platform, offering discounts on travel, shopping, and dining and much more
• 50% discount on food and soft drinks for you and up to three friends
• Pension and Life Assurance
• Company Sick Pay Scheme
• Access to an Employee Assistance Programme and in-venue Mental Health FirstAiders
• Funded Apprenticeships and training for career development
• Uniform provided- Fantastic new design just launched in 2024

As a Mecca Bingo Team Member, you’ll be part of a vibrant team responsible for delivering a fantastic customer experience. You will work across different areas of the venue from the helping behind the bar to calling the bingo, ensuring every customer feels welcomed and engaged. The role focuses on adaptability, customer service, and teamwork to create a fun and exciting atmosphere for visitors.

Qualifications

• A customer-focused attitude
• Friendly, adaptable, and caring
• Strong communication skills