Team Member

Kentucky Fried Chicken (KFC); Colwyn Bay; On-site; GBP 40,000 - 60,000; Full time

Job summary

A popular fast-food restaurant in Colwyn Bay is seeking friendly and tech-savvy staff to provide top-notch customer service. You'll greet guests, assist with menu questions, and help customers with digital orders. This role offers a pay rate of up to £12.21, free food during shifts, and a staff discount.

Benefits

Up to £12.21 pay rate

Free food and drink on shift

25% staff discount

Qualifications

• Excellent communication skills with a friendly demeanor.
• Ability to handle complaints and solve problems quickly.
• Proficiency with digital ordering systems.

Responsibilities

• Greet every guest warmly as they enter.
• Assist guests with menu questions and digital orders.
• Monitor the crowd and ensure efficient service.

Skills

Great communication

Problem-solving

Tech savvy

Job description

You’re the friendly face that makes guests feel instantly welcome — answering questions, keeping things running smoothly, and helping folks with digital orders so nothing slows them down. You’ll also spot and solve problems on the fly, support the team, and help raise the bar for great service every day.

Responsibilities

• Welcome first, always. Greet every guest with good energy and a real smile – make them feel they matter the second they walk in.
• Know the menu inside out. Answer questions, shout out promos, and help guests pick what's right for them.
• Make tech feel easy. Help guests use kiosks or the app without making it awkward. Show them how to customise and order like a pro.
• Keep it moving. Watch the crowd, reduce wait times, and never let anyone feel lost or left hanging. Let them know what's happening with their order.
• Handle complaints like a pro. Listen, stay calm, fix what you can – and loop in your Team Leader or GM if it needs backup.

What We’d Love From You

• Talk the talk. Great communication – friendly, clear, and confident with everyone.
• Think fast. You don’t freeze when stuff goes wrong – you fix it.
• Tech savvy. You know your way around digital ordering and can show guests how it works without stress.

About Us

We sell the world’s best chicken. We’ve been doing it for a long time – since 1939, when the idea of finger‑lickin’ good chicken popped into Colonel’s head. Now we proudly serve 1,000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the grit and the laughs every day—building our own community, as we serve our original recipe chicken to the ones, we’re in.

At KFC, everyone’s welcome – whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. Most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.

What’s In It For You

• Pay rate: Up to £12.21
• Take the first step toward a rewarding leadership career.
• Free food and drink on shift.
• 25% staff discount.