Team Member

Ole and Steen UK; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A popular bakery chain in City of London seeks enthusiastic individuals to provide excellent customer service and prepare food. You will ensure a welcoming environment while managing orders and maintaining cleanliness. Applicants should possess strong communication skills and the ability to thrive in a fast-paced setting. Full-time or part-time positions available, offering competitive pay and various benefits.

Benefits

Salary £12.21 per hour

50% discount at any Ole & Steen location

Free meal whilst working

Uniforms provided

28 days holidays

Referral incentive scheme

GP Helpline

Qualifications

• Ability to stand for extended periods.
• Tolerance for working in a noisy and fast-paced environment.

Responsibilities

• Make all our guests feel welcome with a warm greeting.
• Share your passion for food & drinks with our guests.
• Ensure all orders are entered correctly on the till.
• Take payment from guests promptly and accurately.
• Accountability for stock and wastage management.
• Ensure your section and working areas are kept clean.

Skills

Excellent customer service skills

Good communication and interpersonal abilities

Ability to work efficiently in a fast-paced environment

Attention to detail

Manual dexterity to operate coffee equipment

Job description

Overview

We have been Denmark’s favourite bakery for over 20 years, serving delicious breads, pastries and cakes made by hand, single estate coffee, great breakfasts, premium salads, Danish open‑faced sandwiches and freshly made baguettes. We opened our flagship Bakery in Piccadilly Circus in Christmas 2016 to huge acclaim and fantastic reviews, now we continue our expansion in London.

Responsibilities

• Make all our guests feel welcome and treat them as if they are entering your own home with a warm greeting and farewell.
• Share your passion for food & drinks by sharing your menu knowledge with our guests and helping them to make great choices.
• Ensure all orders are entered correctly on the till.
• Take payment from guests promptly, ensuring all transactions are completed accurately and the correct money is exchanged.
• Ensure all monies are securely handled and accurately balanced at end of shift.
• Be accountable for stock, wastage and make the manager aware of any stock shortage when re‑ordering may be required.
• Ensure your section and working areas are kept clean, tidy, set and stocked up at all times.
• Check and clean all public areas and ensure a constant supply of soap, toilet tissue and paper towels at all times.
• Follow the cleaning schedule and ensure all daily duties are completed efficiently and to brand standards.
• Report any faulty equipment or machinery to the Manager.
• Make sure your appearance, uniform, timekeeping and behaviour always meet our standards.
• Ensure kitchen and stores are kept clean and tidy at all times following all Ole & Steen Food Safety and Health & Safety standards.
• Prepare and assemble food as required.

Benefits of working with Ole and Steen

• Salary £12.21 per hour
• 50% discount at any Ole & Steen location including friends and family.
• Free meal whilst working – unlimited hot drinks.
• Uniforms provided.
• 28 days holidays
• Full‑time or part‑time hours – permanent or temporary contracts
• Referral incentive scheme – up to £1,000
• GP Helpline

From you

• Excellent customer service skills with the ability to engage and interact with a diverse clientele.
• Good communication and interpersonal abilities.
• Ability to work efficiently in a fast‑paced environment and handle multiple tasks simultaneously.
• Attention to detail.
• Ability to stand for extended periods.
• Manual dexterity to operate coffee equipment and handle hot beverages safely.
• Tolerance for working in a noisy and fast‑paced environment.

Interview Process

• Online Questionnaire
• Phone Interview
• Trial Shift
• Offer