Team Manager

Tesco UK; Watford; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading retail company in Watford is seeking a Manager to oversee team operations. The ideal candidate will lead the store to achieve sales goals, ensure safety, and develop team capabilities. They will focus on customer service and building strong relationships within the community. The role includes responsibilities in training, coaching, and reporting on operations while fostering an inclusive and diverse work culture. Competitive and flexible working arrangements are part of the offer.

Benefits

Flexible working arrangements

Diversity and inclusion initiatives

Career development opportunities

Qualifications

• Experience in recruiting and training teams.
• Ability to coach and lead a team effectively.
• Strong communication and interpersonal skills.

Responsibilities

• Recruit and train the best people for your team.
• Drive trade activity to grow sales and maximize profit.
• Ensure safety and compliance in the store operations.

Skills

Leadership

Communication

Team Coaching

Customer Service

Problem Solving

Job description

Availability Window

Mon 07:00 – 16:00; Wed 13:00 – 22:00; Thu 13:00 – 22:00; Fri 07:00 – 16:00; Sat 13:00 – 22:00.

Contract: Permanent

Shift Pattern: Varies from day to day but are planned in advance.

Core Responsibilities

• Recruiting and training the best people for your team, ensuring they have the capability to deliver above and beyond in their role by developing their operational and leadership skills.
• Coach your team to be passionate and knowledgeable about the products in your store, building its brand and providing customers with the right range, quality and service to ensure they keep coming back.
• Lead your team in driving trade activity, using your expertise and knowledge to grow sales and maximise profit.
• Lead and build your managers’ knowledge to deliver and sustain Store Change Plan and resource planned activities ensuring that hours are worked when and where these would most benefit customers, and to identify and resolve root‑cause issues with sustainable solutions and continual reviews.
• The safety of your colleagues is your top priority; you ensure your store is always trading legally by coaching the team to use all security tools available to provide a safer place to work.
• You are a great communicator who shares knowledge, experience and best practices, understands the importance of what you do and works collaboratively with your team to deliver results.
• You are natural and welcoming to customers, putting them at the heart of whatever you do; you listen and understand others, building strong relationships with colleagues and customers.
• You use your energy and resilience to keep momentum going in challenging environments, owning the decision for the store and acting quickly based on what is right for customers and colleagues.
• You have energy and drive to deliver beyond expectation, doing the right thing regardless of circumstances and inspiring confidence in those around you.
• You are aware of competitors’ activities and always look for ways to build and deliver new initiatives to improve our store for customers.

Vision & Purpose

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.​

Diversity, Equity and Inclusion

Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone’s Welcome.​

Flexible Working

We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life‑changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

Accessibility

We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

Eligibility

Tesco will only recruit individuals who have passed the school leaver’s age. To find out the school leavers age for your country please click here.

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.

Application Process

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

More Information

For more information about us please visit www.tescoplc.com.