Team Manager - Visual Merchandiser - Halifax

Marks & Spencer Plc; Dean Clough; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A leading retail company in the UK is seeking a Team Manager for Visual Merchandising to oversee creative strategies for Fashion, Home & Beauty. This role requires strong leadership, data-driven decision-making, and the ability to motivate teams in a fast-paced environment. The ideal candidate will have a proven track record in retail leadership and a commitment to exceptional customer service. The company is open to flexible and hybrid working arrangements.

Qualifications

• Proven leadership track record and ability to lead effectively through ambiguity.
• Comfortable managing difficult conversations and achieving effective resolutions.
• Ability to manage multiple priorities while maintaining high standards.

Responsibilities

• Lead the visual merchandising strategy for multiple departments.
• Ensure compliance with safety and legal requirements.
• Coach and develop store teams to improve performance.
• Make decisions using trading data and customer insights.

Skills

Leadership

Digital confidence

Customer service

Data analysis

Flexibility

Job description

As a Team Manager for Visual Merchandising, you’ll lead by example, work alongside the store management team to deliver the retail plan while leading the creative direction for Fashion, Home & Beauty.

You’ll combine commercial focus with visual expertise to deliver layouts, displays, and customer experiences that drive sales and reflect the M&S brand. You’ll also take responsibility for ensuring the store trades safely and legally at all times, with knowledge and oversight across every department.

Key Responsibilities

• Lead the visual merchandising strategy for Fashion, Home & Beauty, ensuring brand standards are consistently met.
• Ensure the store trades safely and legally, meeting all compliance requirements.
• Use trading data and customer insight to make confident decisions on space, layout, and promotional execution.
• Coach and develop teams, building capability and fostering a high-performance culture.
• Maintain knowledge and oversight across all departments to support store performance.

Are you ready to lead? Take your marks and get ready to apply

Summary

Our Team Managers are responsible for leading the majority of our colleague population and are integral to the in-store team. Your role is to help our people be the best that they can be, to assist in driving sales, commerciality and service standards within your store.

One of the requirements for this role is flexibility to work across various departments. This in return provides a strong grounding across all elements of our business and therefore supports with career progression in the future.

We have a flexible / hybrid approach - talk to us about part time or job share opportunities in this role, if it’s meaningful to you, it’s important to us.

What you’ll do

• Driving a selling culture within your team
• Consistently raising performance and capability of the team to support developing internal talent
• Utilising and exploit data to support with operational decisions
• Implementing a continuous improvement mentality within the team and work in partnership with the wider team.
• Energising your team to deliver first class customer service within a fast-paced environment

Who you are

• A proven leadership track record and the ability to lead effectively through ambiguity.
• Being digitally confident. Having an understanding of systems and have the ability to exploit them.
• Comfortable having difficult conversations and able to get effective resolutions with both colleagues and line managers.
• Ability to juggle a number of priorities whilst still maintaining an excellent standard and working with pace.
• Demonstrate flexibility and resourcefulness to change and the ability to lead teams through change with a growth mentality.

Everyone’s welcome

We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be your best through this process.