Team Manager – Specialist Claims Lead

Davies; Hitchin; Hybrid; GBP 32,000; Full time

Job summary

A prominent claims management firm is seeking a Team Manager for its Preston office. The successful candidate will be responsible for leading a dedicated team in managing Specialist claims. Applicants should have a strong claims background and management experience. Key responsibilities include ensuring service delivery, managing team performance, and maintaining client relations. This role offers numerous benefits including leadership training, a comprehensive wellness program, and flexible working arrangements.

Benefits

Leadership training programme

Employee Resource Groups

25 days holiday plus additional days

Flexible working arrangements

Pension plan with contributions

Qualifications

• Proven management experience at a mid-senior level required.
• Property Claims experience is essential, ideally within claims management.
• Experience with external stakeholders and management background preferred.

Responsibilities

• Manage daily service metrics and quality for clients.
• Track capacity and requirements for the team.
• Lead and develop team members through training and support.

Skills

Management experience

Property claims experience

External stakeholder management

Autonomy in problem-solving

Analysis of MI reports

Tools

Microsoft Excel

Job description

A prominent claims management firm is seeking a Team Manager for its Preston office. The successful candidate will be responsible for leading a dedicated team in managing Specialist claims. Applicants should have a strong claims background and management experience. Key responsibilities include ensuring service delivery, managing team performance, and maintaining client relations. This role offers numerous benefits including leadership training, a comprehensive wellness program, and flexible working arrangements.