Team Manager PM

World Courier; Leeds; On-site; GBP 32,000 - 39,000; Full time

Job summary

Alliance Healthcare in Leeds seeks an experienced Warehouse Team Manager to lead a busy distribution centre area, driving performance, safety and operational excellence. You will manage a team of around 40 colleagues, ensuring orders are picked, packed and dispatched for next-day delivery while maintaining high standards.

The role focuses on coaching and developing staff, managing attendance and performance, and pushing continuous improvement across stock control and warehouse processes.

Qualifications

• Proven experience leading warehouse teams in a fast-paced environment.
• Ability to drive productivity, quality and service KPIs.
• Strong focus on safety and compliance with procedures.
• Experience in stock control, inventory management and warehouse processes.

Responsibilities

• Lead and motivate a team of around 40 warehouse colleagues.
• Manage daily Pick & Pack operations for next-day deliveries.
• Drive productivity, quality and service performance against KPIs.
• Ensure safe warehouse operations and compliance with procedures.
• Oversee stock control and warehouse management processes.
• Conduct team briefings and maintain engagement.
• Manage attendance, timekeeping and performance issues.
• Undertake performance reviews and development discussions.
• Collaborate with internal stakeholders to meet objectives.
• Identify process improvements and implement best practice.

Skills

Leadership

Team motivation

Performance management

WMS knowledge

Stock control

Safety compliance

Communication skills

Organisational skills

Tools

WMS (Warehouse Management System)

Job description

Position Summary

The Opportunity Alliance Healthcare is looking for an experienced Warehouse Team Manager to lead a busy operational area within our distribution centre. This is an excellent opportunity for a people-focused leader who thrives in a fast-paced warehouse environment and is passionate about driving performance, safety, and operational excellence. You'll be responsible for managing a team of approximately 40 colleagues, ensuring customer orders are picked, packed and dispatched accurately for next-day delivery while maintaining the highest standards of service, productivity and compliance.

Job Details

Salary: £35,000 per annum

Shift Pattern: Sunday to Thursday, 4:30pm - 12:30am (30-minute break). Please note occasional Sunday day shifts of 7:00am - 2:30pm may be required.

Key Responsibilities

• Lead and motivate a team of around 40 warehouse colleagues
• Manage the day-to-day Pick & Pack operation for next-day customer deliveries
• Drive productivity, quality, and service performance against KPIs
• Ensure warehouse operations are conducted safely and in line with company procedures
• Oversee stock control and warehouse management processes
• Conduct team briefings and maintain strong colleague engagement
• Manage attendance, timekeeping and performance issues effectively
• Complete 1-2-1s, performance reviews and development conversations
• Manage absence cases and return-to-work discussions in line with company policy
• Work collaboratively with internal stakeholders to achieve operational objectives
• Identify process improvements and implement operational best practice
• Support and champion a culture of safety, accountability and continuous improvement .

About You

We’re looking for a confident people manager with experience leading warehouse teams and delivering operational results.

Essential Skills & Experience

• Previous experience in a warehouse, logistics or distribution management role
• Strong leadership skills with the ability to motivate and develop teams
• Experience managing performance, productivity and attendance
• Working knowledge of Warehouse Management Systems (WMS)
• Good understanding of warehouse operations, stock control and inventory management
• Excellent communication and interpersonal skills
• Strong organisational and time management abilities
• Competent IT skills, including Microsoft Word and Excel
• Experience working within a safety-focused environment
• Ability to build relationships and influence stakeholders at all levels

Desirable

• Knowledge of pharmaceutical or healthcare distribution environments
• Supply Chain or Logistics qualifications
• Continuous improvement experience
• Understanding of GDP (Good Distribution Practice) requirements

What You’ll Bring

• A proactive and hands-on management style
• The ability to engage, coach and develop colleagues
• Strong problem-solving and decision-making skills
• A customer-focused approach
• Experience analysing performance data and implementing improvements
• A commitment to maintaining high operational and safety standards

Why Join Alliance Healthcare?

At Cencora, our team members are at the heart of everything we do. We are united by our purpose of creating healthier futures and improving lives around the world. Join a business where your leadership can make a real impact on colleagues, customers and patients every day.

What Cencora offers

• Benefit offerings outside the US may vary by country and will be aligned to local market practice.
• The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
• Full time Affiliated Companies
• Affiliated Companies: Alliance Healthcare Management Services Limited

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [e-mail]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned.

Cencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. We’re a purpose-driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health.