Team Manager - Out of Hours Service, Kent Intake Unit

Kent County Council; Barnstaple; In loco; GBP 56.000 - 63.000; Tempo pieno

Vantaggi offerti da questo lavoro

Unsocial hours market premium

Descrizione del lavoro

Kent County Council is hiring a Team Manager for the Out of Hours Kent Intake Unit. The role leads social workers responding to urgent cases, coordinating with police, health and Home Office to ensure safe, timely support for unaccompanied children.

This customer-facing post requires a social work degree, registration with Social Work England, and a driving licence. It offers flexible hours within a 37-hour rota and a market premium for unsociable hours.

Competenze

• Degree in Social Work, CQSW/DipSW or equivalent and registered with Social Work England.
• Experience leading a team of social workers and relief staff.
• Ability to work evenings, nights, weekends and bank holidays.
• Full UK driving licence required.
• Experience with trauma-informed and culturally responsive practice.

Mansioni

• Provide operational leadership and professional support to social workers in out-of-hours responses.
• Coordinate actions with police, health, Home Office and local authorities.
• Lead a small team of staff and contribute to wider OOH service management.
• Work 37 hours per week across a rota.

Conoscenze

Leadership

Triage & risk assessment

IT proficiency

Stakeholder coordination

Formazione

Degree in Social Work or equivalent

Strumenti

Social work IT systems

Descrizione del lavoro

Location: Ashford Salary: 55,764 - 62,535 per year Employment: Flexible Category: Head Of Service Children'S Services Posted: 2026-10-29 Valid to: 2026-11-05

What will you be doing?

If you are looking for an opportunity to develop your social work and managerial skills, this may be the right opportunity for you! An exciting opportunity has arisen within our highly motivated, friendly, and supportive Out of Hours Kent Intake Unit service (KIU). Out of Hours KIU respond to unaccompanied asylum-seeking children who arrive during the night and over weekend and bank holiday periods, ensuring they receive a safe, timely and child-focused response at an exceptionally vulnerable point in their lives. The role provides a unique opportunity to broaden social work knowledge and skills, as well as offering an alternative to standard day time working hours which will allow the successful candidate to achieve greater flexibility within their working life. As a Team Manager, the

successful candidate will provide strong operational leadership, management oversight and professional support to social workers responding to and assessing complex situations with limited information and within tight timescales. They will work closely with partner agencies,
including police, health, the home office and where required, other local authorities, to coordinate effective responses to ensure children receive the right support. They will be part of the wider out of hours team manager group, supporting during times when new arrivals are less frequent and will provide leadership and direction to social workers responding to urgent situations for children and vulnerable adults across Kent and Medway. The successful candidate will manage a small team of qualified and unqualified staff, permanent relief staff and will contribute to the management and support of the wider OOH service. Contracted hours equivalent to 37 hours per week will be worked across a rota period. We are therefore
looking for a Team Manager who;

• Is able to work evenings, nights, Weekends and Bank Holidays.
• is able to promote trauma informed and culturally responsive practice.
• Is resilient, flexible, adaptable, forward thinking and positive about improving services outside normal working hours.
• Is able to work at speed and under pressure, whilst maintaining excellent triage and risk assessment skills.
• Has excellent and proven leadership skills, communication skills and is competent in and committed to the use of Information Technology.
• Has experience of or is interested in broadening their knowledge and skill base around working with unaccompanied children.
• Is looking for a change from the 9-5 routine and new professional challenges.
• Is able to cope with the demands of shift working.

KCC offer an attractive benefits package. This role includes an unsociable hours fixed market premium (pro rata where applicable). Applicants are required to hold a Degree in Social Work, CQSW/DipSW or equivalent, and must be registered with Social Work England. This post is subject to an Enhanced Disclosure application to the Disclosure and Barring service and registration as a qualified Social Worker with Social Work England. This role is subject to holding a Full UK Driving Licence - The Council is committed to making reasonable adjustments so whilst this job requires the jobholder to drive your application will still be considered if you are unable to drive due to a disability. This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (#####) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

About you

For further information about this role please contact - Bryony Khadaroo - 03000 422259

About us

Work that works for you and us - let's talk flexibility!KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.