Team Manager: Lead, Coach, Deliver Outstanding Service

East of England Co-op; Ipswich; On-site; GBP 28,000 - 35,000; Full time

Job summary

A community-focused retail organization is seeking a Team Manager in Ipswich. This role involves leading a diverse team while overseeing all operations in the store. You will ensure excellent customer service and contribute to local community engagement. The ideal candidate should have previous leadership experience and be adept at motivating others. The position offers competitive pay, employee discounts, and a range of benefits, aiming to create flexible working conditions.

Benefits

Competitive rates of pay

20% discount in food stores

22 days holiday plus bank holidays

5% employer pension contribution

Employee Assistance Programme

Access to Cycle To Work scheme

Free remote GP service

Qualifications

• Leadership experience in a retail or customer-facing environment is essential.
• Flexible and hard-working attitude is required.
• Strong communication skills to enhance team dynamics.

Responsibilities

• Lead your team and manage all aspects of people management.
• Deputise for your Branch Manager when necessary.
• Ensure high standards of performance and customer service.
• Build relationships with local communities and other stores.
• Promote membership within the store.

Skills

Previous leadership experience

Ability to support and motivate others

Great interpersonal and communication skills

Friendly, with a commitment to customer service

Job description

A community-focused retail organization is seeking a Team Manager in Ipswich. This role involves leading a diverse team while overseeing all operations in the store. You will ensure excellent customer service and contribute to local community engagement. The ideal candidate should have previous leadership experience and be adept at motivating others. The position offers competitive pay, employee discounts, and a range of benefits, aiming to create flexible working conditions.