Team Manager - Integrated Front Door

Stockton-on-Tees Borough Council; Tees Valley; On-site; GBP 40,000 - 50,000; Full time

Job summary

A local government authority in Tees Valley seeks a dynamic Team Manager to lead the Integrated Family Help Front Door service. The role involves providing leadership, managing resources, and enhancing collaborations among agencies. Ideal candidates will have social work qualifications and experience in children's services. Benefits include professional development opportunities and a supportive work environment.

Benefits

Generous annual leave

Pension scheme

Wellbeing support

Access to training and mentoring

Clear progression pathways

Qualifications

• Proven experience in leadership within children's services.
• Ability to inspire and develop a high-performing team.
• Strong skills in partnership-building.

Responsibilities

• Provide visionary leadership to the Integrated Front Door team.
• Oversee screening and triage processes.
• Drive quality and consistency in service delivery.

Skills

Leadership in children's services

Decision-making

Communication skills

Risk assessment

Education

Qualified Social Worker with current registration

Job description

Lead the way in transforming family support in Stockton!

We are launching a new integrated Family Help Front Door service and are seeking an experienced, dynamic Team Manager to play a pivotal role in shaping this innovative approach. This is your chance to lead a team dedicated to ensuring children, young people, and families receive timely, effective support.

Our new front door will work with families at the earliest opportunity through family help services, while supporting partners to make effective referrals when children require targeted or safeguarding responses. You’ll be part of a multi‑agency team in our modern riverside offices, collaborating to deliver real impact.

About the role:

As Team Manager, you will:

• Provide visionary leadership and direction to the Integrated Front Door team.
• Oversee screening and triage processes, ensuring robust multi‑agency responses and timely decisions.
• Drive quality and consistency, embedding strengths‑based and systemic approaches.
• Build strong partnerships with agencies and stakeholders to improve referral quality and joint working.
• Manage resources effectively, including budgets, staffing, and performance targets.
• Champion a positive, innovative workforce culture focused on collaboration and continuous improvement.

What we’re looking for:

• Qualified Social Worker with current Social Work England registration.
• Proven experience in leadership or management within children’s services.
• Strong decision‑making and risk assessment skills.
• Ability to inspire and develop a high‑performing team.
• Excellent communication and partnership‑building skills.

Why Join Stockton Borough Council?

• Be at the forefront of an exciting new service model that shapes the future of family support.
• Outstanding benefits package, including generous annual leave, pension schemeand wellbeing support.
• Continuous professional development with access to leadership training, mentoringand accredited courses.
• Clear progression pathways -grow your career within a council that invests in its people.
• A supportive, collaborative environment that values innovation, flexibilityand work‑life balance.

Want to chat first?

Contact Kellie Wigley, Head of Service - Early Help, Youth Justice and Youth Support 01642 527 406 ([e-mail])

Ready to lead change and make a lasting impact?

Apply now and help us deliver a service that puts children and families first.

Interviews are anticipated to take place on 22 December 2025.

Heads up: We expect strong interest and may close early – apply today!