Team Manager – Individual Placement and Support

IPS Grow; Worcester; Hybrid; GBP 42,000 - 62,000; Full time

Job summary

Herefordshire and Worcestershire Health and Care NHS Trust in Worcester is seeking a Team Manager for the IPS Service and Connect to Work to lead a dedicated team delivering recovery-focused employment support.

You will drive fidelity to the IPS model, partner with employers and community organisations, and provide clinical and operational leadership while promoting flexible working and staff wellbeing. This is a full-time, permanent post.

Qualifications

• Current registration with appropriate professional body.
• Postgraduate qualification in relevant area or extensive relevant experience.
• Evidence of Leadership and Managerial experience.
• Experience of working in the community at leadership level.
• Coaching qualification.
• Specialist knowledge and training in Individual Placement and Support (IPS) model.
• Experience of audit, research and the application of evidence-based practice.
• Experience of collaboration with other agencies including the voluntary sector.

Responsibilities

• Lead and coordinate the delivery of the IPS service across Herefordshire and Worcestershire.
• Provide clinical and operational leadership, ensuring high-quality, recovery-focused care and support.
• Champion person-centred approaches, meaningful occupation and sustainable employment outcomes for people experiencing mental health difficulties.
• Build and maintain strong relationships with employers, partner agencies, voluntary organisations and multidisciplinary teams.
• Support, supervise and develop staff through effective leadership, appraisal and professional development opportunities.
• Lead on service development, quality improvement initiatives and implementation of the IPS Fidelity Scale.
• Monitor performance, analyse service data and use evidence-based practice to drive improvements and achieve positive outcomes.
• Represent the IPS service at internal and external meetings, promoting the value of employment and meaningful activity in recovery.

Skills

Leadership

Coaching

Team management

Communication

Strategic thinking

Education

NHS professional registration

Postgraduate qualification

Coaching qualification

Job description

Team Manager – Individual Placement and Support

Worcester | Herefordshire and Worcestershire Health and Care NHS Trust

Permanent contract

Are you ready to lead a service that helps people with mental health challenges achieve meaningful employment and lasting recovery? Join Herefordshire and Worcestershire Health and Care NHS Trust as Team Manager for Individual Placement and Support (IPS) and Connect to Work, leading a dedicated team that transforms lives through employment, inclusion and recovery-focused support.

Deadline: 9th October 2026

• West Midlands
• Full-time

Job overview

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

Role

An exciting opportunity has arisen for an experienced and motivated professional to join Herefordshire and Worcestershire Health and Care NHS Trust as the Team Manager for our Individual Placement and Support (IPS) Service and Connect to Work. You will provide clinical and operational leadership to a dedicated team supporting people with mental health needs to achieve and sustain meaningful employment.

This is an excellent opportunity for a registered healthcare professional with leadership experience to shape and develop a high-quality, recovery-focused service. You will champion person-centred care, functional recovery and meaningful occupation, ensuring the IPS model is delivered effectively across Herefordshire and Worcestershire while maintaining fidelity to the nationally recognised approach.

We are looking for an enthusiastic and compassionate leader who can inspire staff, build strong partnerships with our local mental health teams, employers and community organisations, and drive continuous service improvement. In return, you will join a supportive organisation committed to staff wellbeing, professional development and flexible working opportunities where service needs allow

This is a full time post.

You must have appropriate UK professional registration.

Responsibilities

• Lead and coordinate the delivery of the IPS service across Herefordshire and Worcestershire.
• Provide clinical and operational leadership, ensuring high-quality, recovery-focused care and support.
• Champion person-centred approaches, meaningful occupation and sustainable employment outcomes for people experiencing mental health difficulties.
• Build and maintain strong relationships with employers, partner agencies, voluntary organisations and multidisciplinary teams.
• Support, supervise and develop staff through effective leadership, appraisal and professional development opportunities.
• Lead on service development, quality improvement initiatives and implementation of the IPS Fidelity Scale.
• Monitor performance, analyse service data and use evidence-based practice to drive improvements and achieve positive outcomes.
• Represent the IPS service at internal and external meetings, promoting the value of employment and meaningful activity in recovery.
• Manage competing priorities, complex service demands and workforce challenges while maintaining high standards of care and staff wellbeing.
• Role model the Trust’s values and behaviours, fostering an inclusive, supportive and compassionate team culture.

The person

Qualifications
Essential

• Current registration with appropriate professional body
• Relevant professional registration in relation to health or social care – RMN/OT/Social Worker
• Post Graduate qualification in relevant area or extensive relevant experience to Post Graduate level.
• Evidence of Leadership and Managerial experience
• Coaching qualification
• Specialist knowledge and training in Individual Placement and Support (IPS) model
• Experience of working in the community at leadership level
• Previous experience supervising / managing staff, undertaking basic HR functions
• Experience of working with patient with complex care needs requiring higher levels of expertise
• Proven ability to apply models in clinical practice.
• Experience of audit, research and the application of evidence-based practice
• Experience of teaching, assessing and developing training programmes
• Experience of collaboration working with other agencies including the voluntary sector
• Experience of using coaching to support staff.
• Comprehensive knowledge and understanding on the Mental Health Act, MCA and legal aspects of Mental Health Care.
• Up to date clinical knowledge including risk assessment, dual diagnosis and complex health and social care needs
• Understanding of how occupational factors (roles, routines, habits, environments) influence recovery and engagement in employment.
• Knowledge of functional and vocational barriers commonly experienced by people with mental health needs and how these can be addressed through supportive strategies within IPS.
• Detailed knowledge and ability to apply and teach risk management
• Awareness and understanding of contemporary development in mental health care including the Recovery Model
• Knowledge of Safeguarding Children and Vulnerable Adults Procedures
• Ability to participate in service development processes at a strategic level
• Knowledge in Individual Placement and Support (IPS) model
• Ability to use reasoning to support staff in understanding functional barriers, motivation, daily structure and engagement
• Ability to translate OT concepts into practical guidance for staff.
• Strong leadership skills with the ability to inspire a team to deliver high quality recovery focussed IPS support.
• Ability to communicate clearly and effectively in English in both verbal and written formats.
• Proven ability to work with Clients and carers who are distressed
• A proven ability to work with colleagues from other professions and agencies in a collaborative manner effectively

Additional Criteria
Essential

• Ability to travel around the locality as requested, independently and efficiently.