Team Manager

Tesco; Havant; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading supermarket chain in Havant is looking for an individual to recruit, train, and lead a team, ensuring high standards of customer service and store profitability. The ideal candidate should possess excellent communication skills, be friendly with customers, and have the drive to exceed expectations. This role offers a permanent position with various employee benefits, including holidays, discounts, and access to wellbeing services.

Benefits

20 days holiday plus personal day

Flexible working

10% off with Colleague Clubcard

Free wellbeing services

Life cover and pension benefits

Uniform provided

Colleague networks for support

Qualifications

• Ability to share knowledge and best practices effectively.
• Strong relationship-building with customers and colleagues.
• Capable of making quick decisions in challenging environments.
• Demonstrates energy and drive to exceed expectations.
• Continuously looks for initiatives to improve store performance.

Responsibilities

• Recruit and train team members to deliver exceptional service.
• Coach team to understand product offerings and customer service.
• Drive trade activity and maximize sales and profit.
• Ensure store operations meet safety and legal standards.
• Identify and resolve key issues in store management.

Skills

Great communicator

Natural and welcoming with customers

Energy and resilience

Decision-making ability

Awareness of competitors

Job description

Tesco UK • Havant • Permanent • Apply by 29-Jan-2026

Availability Window
Days From time To time Sun 13:00:00 22:00:00 Mon 09:00:00 18:00:00 Tue 09:00:00 18:00:00 Wed 09:00:00 18:00:00 Thu 09:00:00 18:00:00

Contract: Permanent

Shift Pattern: Varies from day to day but are planned in advance

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

What is in it for you

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
• Access to free wellbeing services with a range of resources to support your mind, body, and life
• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
• Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes
• Uniform provided and policies to support you for all of life's moments, big and small
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.
• Click here to read more about the benefits we have available for our colleagues

Responsibilities

• Recruiting and training the best people for your team, ensuring they have the capability to deliver above and beyond in their role by developing their operational and leadership skills.
• Coach your team to be passionate and knowledgeable about the products in your store, building its brand and providing customers with the right range, quality and service to ensure they keep coming back.
• Lead your team in the driving of trade activity, and use your expertise and knowledge to grow sales and maximise profit.
• Lead and build your managers knowledge to deliver and sustain Store Change Plan and resource planned activities ensuring that hours are worked when and where these would most benefit customers, and to identify and resolve root cause issues, with sustainable solutions and continual reviews.
• The safety of your colleagues is your top priority, and you ensure your store is always trading legally by coaching the team to use all security tools available to provide a safer place to work.

Qualifications

• You are a great communicator who will share knowledge, experience and best practices, you understand the importance of what you do and work collaboratively with your team to deliver results.
• You are natural and welcoming with customers, putting them at the heart of whatever you. You take the time to listen and understand others, building strong relationships with your colleagues and customers.
• You use your energy and resilience to keep momentum going when working in challenging environments. You own the decision making for the store, and can act quickly, making decisions based on what is right for customers and colleagues.
• You have energy and drive to deliver beyond expectation. You do the right thing whether everything is going well or times are tough, and know how to consistently be at your best, you inspire confidence in those around you.
• You are aware of what our competitors are doing and you are always looking for ways to build and deliver new initiatives to help improve our store for customers.

About us

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is "Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

Diversity, equity and inclusion (DEI)

Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone's Welcome.

Flexible working

We know life looks a little different for each of us. That's why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

Accessibility

We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

Please note

Tesco will only recruit individuals who have passed the school leaver's age. To find out the school leavers age for your country please click here.

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

For more information about us please visit www.tescoplc.com