Team Manager - Fashion, Home & Beauty - Gloucester Area

Marks and Spencer; Gloucester; Sur place; GBP 28 000 - 40 000; Plein temps

Résumé du poste

Marks and Spencer in Gloucester is seeking a Team Manager for Fashion, Home & Beauty. You’ll lead from the front on the shop floor, raising standards and inspiring your team to deliver standout style, sharp service and strong commercial results, even when pressure is high.

We’re looking for confident, people-first leaders who thrive in fast-moving environments, make bold decisions, and know how to bring the best out of others while driving inclusion and excellent service.

Qualifications

• Proven experience leading teams in a fast-paced retail or customer-focused environment.
• Strong commercial awareness with the ability to use data/insight to drive results.
• Ability to coach, develop and performance-manage with clarity and empathy.

Responsabilités

• Lead on the shop floor, setting pace and standards.
• Inspire and develop a multi-skilled team to deliver excellent customer service.
• Drive strong commercial results through insight, pace and leadership.
• Create a culture where colleagues feel valued and supported.

Connaissances

Team leadership

Customer service

Data-driven decisions

Coaching & development

Description du poste

Team Manager

Join M&S as a Team Manager in Fashion, Home & Beauty, where you’ll lead from the front and play a critical role in reshaping our stores for the next generation of customers.

Team Manager - C&H - UK

All the details

Team Manager

Join M&S as a Team Manager in Fashion, Home & Beauty, where you’ll lead from the front and play a critical role in reshaping our stores for the next generation of customers. This isn’t a back-office leadership role. You’ll be on the shop floor, setting the pace, raising standards, and inspiring your team to deliver standout style, sharp service, and strong commercial results, even when the pressure is on. We’re looking for confident, people-first leaders who thrive in fast-moving environments, make bold decisions, and know how to bring the best out of others.

What Success Looks Like

• A department that trades strongly, looks brilliant and delivers five-star service
• A motivated, multiskilled team who feel supported, challenged and proud of what they deliver
• Clear ownership of standards, safety, availability and operational excellence
• Strong commercial results driven by insight, pace and great leadership
• A culture where people feel valued, developed and excited to grow with M&S

What We’re Looking For

• Proven experience leading teams in a fast-paced retail or customer-focused environment
• Strong commercial awareness with the confidence to use data and insight to drive results
• The ability to coach, develop and performance-manage with clarity and empathy
• Confidence having constructive, sometimes difficult conversations
• A resilient, adaptable mindset with the energy to lead through change
• Digital confidence and a willingness to embrace new ways of working
• A natural role model for great service, inclusion and M&S behavior's
• This is a role for leaders who don’t stand still. Who raise the bar, back their people, and take real pride in delivering results the right way.

Are you ready for it?