Team Manager - Family Help and Front Door

London Borough of Ealing; Greater London; Hybrid; GBP 60,000 - 67,000; Full time

Benefits offered by this job

Hybrid working

Career development

Job summary

Ealing Council is recruiting a Team Manager within the Initial Support/Family Help services to lead a team of social workers and drive service transformation. You will shape frontline practice, ensure safe safeguarding, and contribute to strategic planning and multi-agency collaboration.

The role offers a clear progression path, a strong leadership culture, and a hybrid working pattern. You will work across Family Pathways and Integrated Front Door initiatives to improve outcomes for children

Qualifications

• Social Work qualification and registration with Social Work England.
• Significant post-qualification experience in statutory children’s social care.
• Experience of managing or supervising staff.
• Extensive experience of child protection, safeguarding and care proceedings.

Responsibilities

• Provide clear, confident leadership to a team of social workers.
• Oversee day-to-day operational delivery and ensure high-quality practice.
• Be accountable for decision-making at referral, planning and closure stages.
• Ensure effective risk management, safeguarding and care planning.
• Allocate and review workload to ensure safe and effective service delivery.
• Provide robust management oversight, challenge and support to practitioners.
• Lead multi-agency partnership working to improve outcomes for children and families.
• Attend and contribute to key forums including Child Protection Conferences.
• Contribute to strategic planning, service development and financial management.
• Role model and embed high professional standards and evidence-informed practice.

Skills

Leadership

People management

Safeguarding

Collaboration

Strategic planning

Education

Social Work qualification

Job description

Team Manager - Initial Support | Family Help and Support

£60,393 to £67,332

Grade 14 to 15 (depending on experience)

Rated Good by Ofsted (2024), Ealing Children's Services is on a clear and ambitious improvement journey. Inspectors recognised our strong leadership, improving practice standards, and well-managed services, creating the foundations for high-quality practice and meaningful outcomes for children and families.

This is an exciting opportunity to join a forward-thinking local authority as we strengthen our Family Help system / Integrated Front Door, and implement national reforms that put prevention, relationships and multi-agency working at the heart of what we do.

Please note that we are not able to offer sponsorship for this position.

Why join Ealing

We know that the best leadership and management happen in environments where teams are supported, empowered, and able to focus on what matters most.

At Ealing, you can expect:

• A strong and visible leadership culture with a clear improvement journey
• Stable, supportive teams with a focus on relationship-based practice
• Commitment to manageable workloads and high-quality supervision
• Structured learning and development, including coaching for managers
• Flexible and hybrid working
• Strong multi-agency partnerships across health, housing and education
• The opportunity to shape and embed innovative models of practice

About the role

As a Team Manager, you will lead one of our service areas across Family Pathways or Family Help, forming part of a cohesive leadership cohort driving service transformation.

You will play a key role in delivering our vision to ensure children and families receive the right help, at the right time, from the right professionals.

Your role as a Team Manager

You will:

• Provide clear, confident leadership to a team of social workers
• Oversee day-to-day operational delivery and ensure high-quality practice
• Be accountable for decision-making at referral, planning and closure stages
• Ensure effective risk management, safeguarding and care planning
• Allocate and review workload to ensure safe and effective service delivery
• Provide robust management oversight, challenge and support to practitioners
• Lead multi-agency partnership working to improve outcomes for children and families
• Attend and contribute to key forums including Child Protection Conferences
• Contribute to strategic planning, service development and financial management
• Role model and embed high professional standards and evidence-informed practice

Our Brighter Futures Practice Model underpins everything we do. It supports you to:

• Lead with relationships and strengths-based practice
• Work collaboratively across services and with communities
• Focus on long-term outcomes and sustainability
• Embed learning, reflection and continuous improvement

As a Team Manager, you will play a key role in translating this model into everyday practice across your team.

We are looking for individuals who

• Are ambitious and committed to improving outcomes for children and families
• Lead with confidence, integrity and emotional intelligence
• Promote collaboration, innovation and continuous improvement
• Can develop others and build high-performing teams
• Are confident working in complex safeguarding environments
• Are committed to multi-agency and whole-system working

Essential qualification/membership required

• Social Work qualification (Degree, DipSW, CQSW or equivalent)
• Registered with Social Work England
• Significant post-qualification experience in statutory children’s social care
• Experience of managing or supervising staff
• Extensive experience of child protection, safeguarding and care proceedings
• Strong skills in assessment, planning and service delivery

Working with us

At Ealing, we are proud of the progress we have made and the culture we are building. Leadership has driven significant improvements, and we are continuing to strengthen outcomes for children across the borough.

We are committed to:

• Equality, diversity and inclusion
• Creating good jobs and strong career pathways
• Supporting our workforce to thrive
• Delivering high-quality services to our communities

Safeguarding

Ofsted recognised our commitment to improving services and strengthening outcomes for children, with leadership driving continued progress across the borough.

Ealing Council is committed to creating good jobs and delivering on its connected communities’ agenda. We are committed to equality of opportunity, to being fair and inclusive.

Ealing council is committed to safeguarding children and vulnerable adults and expects all staff to share this commitment. All roles are subject to enhanced DBS checks and safer recruitment processes and enhanced vetting process.