Team Manager - Durham Extra

Tesco; North East; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Holiday entitlement

Flexible working

Colleague discount

Wellbeing services

Life cover

Pension scheme

Staff benefits

Uniform provided

Job summary

Tesco is seeking a proactive Team Manager to lead a frontline store team, delivering a great customer experience every day and ensuring plans are in place for smooth shifts and robust coverage. You will recruit, train and develop colleagues, coach product knowledge and service, and lead trade activity to grow sales while protecting margins.

With proven leadership, clear communication, and a customer-first mindset, you’ll foster a capable, high-performing team, prioritise safety, and drive store

Qualifications

• Proven experience leading and developing high‑performing teams.
• Clear communication skills, with the ability to share knowledge and collaborate effectively to deliver strong results.
• A welcoming, customer‑first approach, building strong relationships with colleagues and customers.
• Resilience and sound judgement to make effective decisions that support both customers and colleagues.
• Consistent energy and drive, inspiring confidence and motivating the team to deliver beyond expectations.
• Awareness of competitor activity and the ability to identify new ideas and initiatives to improve the store for customers.

Responsibilities

• Leading the team to deliver a great experience for customers in-store.
• Recruiting, training, and developing colleagues to build a capable, high‑performing team.
• Coaching the team to be knowledgeable and passionate about products, ensuring great range, quality, and service for customers.
• Lead trade activity, using insight and expertise to grow sales and maximise profit.
• Developing your knowledge to deliver the Store Change Plan, ensuring resources and hours are used where they benefit customers most.
• Identifying and resolving root‑cause issues with sustainable, long‑term solutions.
• Prioritising colleague safety and ensuring the store always trades legally by coaching the team to use all security and safety tools effectively.
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

Skills

Team leadership

Communication

Customer focus

Resilience

Motivation

Market awareness

Job description

Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.

Competitive salary with an excellent benefits package.

Team Manager shift patterns vary day to day but are planned in advance to support work‑life balance.

About the role

• Availability Window
• Days
• From time
• To time
• Mon
• 07:00:00
• 18:00:00
• Tue
• 07:00:00
• 18:00:00
• Wed
• 12:00:00
• 22:00:00
• Fri
• 07:00:00
• 18:00:00
• Sat
• 07:00:00
• 18:00:00

Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.

Competitive salary with an excellent benefits package.

Team Manager shift patterns vary day to day but are planned in advance to support work‑life balance.

You will be responsible for

Leading the team to deliver a great experience for customers in-store.

Recruiting, training, and developing colleagues to build a capable, high‑performing team.

Coaching the team to be knowledgeable and passionate about products, ensuring great range, quality, and service for customers.

Lead trade activity, using insight and expertise to grow sales and maximise profit.

Developing your knowledge to deliver the Store Change Plan, ensuring resources and hours are used where they benefit customers most.

Identifying and resolving root‑cause issues with sustainable, long‑term solutions.

Prioritising colleague safety and ensuring the store always trades legally by coaching the team to use all security and safety tools effectively.

Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

You will need

Proven experience leading and developing high‑performing teams.

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Clear communication skills, with the ability to share knowledge and collaborate effectively to deliver strong results.

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A welcoming, customer‑first approach, building strong relationships with colleagues and customers.

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Resilience and sound judgement to make effective decisions that support both customers and colleagues.

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Consistent energy and drive, inspiring confidence and motivating the team to deliver beyond expectations.

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Awareness of competitor activity and the ability to identify new ideas and initiatives to improve the store for customers.

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Whats in it for you?

• Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays)
• Flexible working available from day one
• 10% off with your Colleague Clubcard, rising to 15% on pay‑day weekends, with a second card to share with family
• Free wellbeing services to support your mind, body and life
• Life cover worth five times your pay and an award‑winning pension with matching contributions up to 7.5%
• A range of benefits to choose from, including discounts, shares and cycle‑to‑work schemes
• Uniform provided, plus policies to support you through life’s key moments

About Us

Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.

We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome.

We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you.

We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here .