Team Manager

Matalan; Tendring; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Colleague discount

25 days annual leave + bank holidays

Holiday buy scheme

Wellbeing / Employee Assistance

Job summary

Matalan in Tendring is looking for a Team Manager to model our values, coach a high-energy team and optimise sales. You will lead daily store operations, drive performance, and act as the store in the manager's absence, ensuring a smooth shopping experience.

You’ll engage customers, role-model excellent service, support VM standards, manage opening and closing, and nurture talent through feedback and coaching.

Qualifications

• Proven track record in leading and motivating teams.
• Strong communication and customer service mindset.
• Experience with Visual Merchandising principles.
• Sales-driven with ability to spot opportunities.
• Ability to work under pressure and adapt to change.

Responsibilities

• Driving sales targets and will explore sales opportunities
• A Role Model of outstanding Customer Service, Matalan Values and have a real passion for Retail
• Leading the implementation of seasonal layouts and visual guidelines throughout the store
• Opening and closing the store
• Up-skilling team members, giving regular feedback to drive performance
• Have experience in a similar role in Fashion or Homeware Retail
• Be a confident communicator who understands how to engage and motivate others
• Be able to provide examples of leadership experience
• Have a good understanding of Visual Merchandising (VM)
• Have a proven ability to identify sales opportunities and drive new ideas
• Have good knowledge of operational processes and procedures within retail while remaining conscious of costs
• Be able to work under pressure and be adaptable to change

Skills

Leadership

Communication

Customer Service

Visual Merchandising

Sales Orientation

Job description

As a Team Manager at Matalan you'll be a key role model in our stores, showcasing our Matalan Values and behaviours whilst optimising sales and leading a high performing, energetic and adaptable team. You'll be coaching and motivating team members as an integral part of the store management team. As the store Team Manager you'll also have responsibility for the running of the store in the absence of the store Manager and will use feedback from customers to create a great shopping experience. If you're looking for a successful career in Retail Management, a Team Manager role at Matalan could be a great start! You'll be...

• Driving sales targets and will explore sales opportunities
• A Role Model of outstanding Customer Service, Matalan Values and have a real passion for Retail
• Leading the implementation of seasonal layouts and visual guidelines throughout the store
• Opening and closing the store
• Up-skilling team members, giving regular feedback to drive performance
• Have experience in a similar role in Fashion or Homeware Retail
• Be a confident communicator who understands how to engage and motivate others
• Be able to provide examples of leadership experience
• Have a good understanding of Visual Merchandising (VM)
• Have a proven ability to identify sales opportunities and drive new ideas
• Have good knowledge of operational processes and procedures within retail while remaining conscious of costs
• Be able to work under pressure and be adaptable to change

About Matalan

From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here on our We know as a team, we are stronger together - we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth.

In addition to competitive salaries, we also offer the below core benefits:

• 20% colleague discount, which increases with length of service
• 25 days annual leave plus bank holidays (pro-rata basis dependant on contracted hours)
• Optional extra holiday buy scheme up to 5 days per year
• PLUS 1 extra free day leave to support your wellbeing
• Thrive Recognition Scheme
• Employee Assistance Programme & Wellbeing support provided by the Retail Trust
• Life Assurance
• Retail Rewards platform offering discounts for multiple retailers
• Pension Scheme
• Access to a wide range of career development
• Additional benefits may apply depending on your role and area of the business