Team Manager

EAST OF ENGLAND CO-OPERATIVE SOCIETY LIMITED; Heybridge; On-site; GBP 25,000 - 35,000; Full time

Job summary

A UK co-operative society is seeking a Branch Leader in Heybridge to oversee day-to-day operations and ensure exceptional customer service. Key responsibilities include team leadership, compliance with safety standards, and fostering community relationships. Ideal candidates will have previous leadership experience and strong interpersonal skills. Employees enjoy competitive pay rates, 20% discount across stores, and various other benefits such as enhanced holidays and training opportunities.

Benefits

20% discount in food stores

22 days holiday plus bank holidays

5% employer pension contribution

Free remote GP service

Employee Assistance Programme

Qualifications

• Previous leadership experience required.
• Ability to manage people effectively.
• Flexible, hard-working, and confident.

Responsibilities

• Lead your team and manage people effectively.
• Deputize for the Branch Manager when necessary.
• Ensure high standards and excellent customer service.
• Maintain legal compliance and safety in branch operations.
• Build relationships with colleagues and the local community.

Skills

Support and motivate others

Great interpersonal and communication skills

Customer service commitment

Job description

What you'll be doing

• Leading your team and getting involved with all aspects of people management
• Deputising for your Branch Manager (there may be times when you will be in sole charge of the store)
• Ensure that your branch is at the top of its game, offering great standards and delivering excellent customer service
• Make sure that your branch is operating safe and legally
• Build relationships with other stores and colleagues and the local community
• Promoting membership
  Previous leadership experience

Qualifications and Experience

• Ability to support and motivate others
• Flexible, hard-working, and confident
• Great interpersonal and communication skills
• Friendly, with a genuine commitment to great customer service

Benefits

• Competitive rates of pay
• 20% discount in our food stores, along with other discounts across our family of businesses
• 22 days holiday (plus bank holiday entitlement) which increases with service
• 5% employer pension contribution
• Death in service benefit
• Enhanced family leave and pay arrangements
• Opportunities to grow, with award-winning training and apprenticeship programmes
• Great discounts, deals, and cashback across over 900 high street and online retailers
• Financial wellbeing support, including Stream®
• Access to Cycle To Work, Rental Deposit Scheme, and SmartTech (after a qualifying period)
• Employee Recognition Scheme
• Long Service Awards
• Free remote GP service, available 24/7, including prescription, fitness, nutrition, and counselling services
• Employee Assistance Programme