Team Manager

Central Recruitment Services Ltd; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency in the UK is seeking a Team Manager to support young people in achieving independence through tailored housing assistance. This temporary role in the Lambeth area involves leading a team of support workers, managing service delivery, and ensuring compliance with regulatory standards. The ideal candidate will possess relevant management experience and a passion for supporting vulnerable individuals. Competitive pay of £22.22 per hour is offered for this 3-month position.

Qualifications

• 12 months' paid experience in a front line social care role within the last 3 years.
• Current valid right to work in the UK.
• A fully enhanced DBS valid within the last 12 months or willingness to apply.

Responsibilities

• Lead and manage a team of Housing Support Workers.
• Deliver consistent service by maintaining accurate records.
• Develop and maintain links with local agencies.

Skills

Management experience in specialist housing

Leading a dispersed staff team

Experience with vulnerable people

Budget management and reporting

Building supportive relationships

Committed to excellent customer service

Job description

Overview

Central Recruitment is currently recruiting for a Team Manager, to work in the Lambeth area. The service supports young people with all aspects of their tenancy, helping them to be independent and reach their goals.

Hours and pay

The successful candidate will be required to work 37.5 hours per week, Monday - Friday 9:00 AM - 5:00 PM. Temporary cover is required for approximately 3 months. The pay rate is £19.40 per hour, with £2.82 holiday pay, totalling £22.22 per hour. This role is based across two Ofsted registered services which are a 15 minute walk apart.

Responsibilities

• Lead and manage a team of Housing Support Workers; carrying out regular supervisions, team meetings, training and staff development to meet or exceed the requirements of their role
• Deliver a consistent and effective service by maintaining accurate records and carrying out service checks
• Be a positive role model for support staff by modelling good practice, advising on and intervening in complex and/or high-risk cases and assisting with the inhouse service induction of new staff
• Ensure your team carry out needs and risk assessments, flexible personalised support plans and reviews for all service users
• Work with Support Workers to manage risks to customers, staff and the community
• Take an active lead to ensure the organisation is compliant with regulators
• Keep accurate records, manage customer information electronically and ensure all information is maintained to evidence compliance with the organisation's key performance indicators, our commissioners and other reporting requirements
• Attend meetings as required, working closely with various agencies to prioritise referrals and completing full assessments of the support needs of potential customers
• Develop and maintain useful links with local statutory and voluntary agencies to enable customers to access appropriate services and support
• Liaise promptly with colleagues, partner agencies and other stakeholders regarding safeguarding, welfare and other risk concerns
• Promote a positive health and safety culture

Qualifications and experience

• Management experience of specialist and/or supported housing for vulnerable people
• Experience to lead a dispersed staff team
• Experience of working with people at risk of homelessness, young people and people with mental health and/or complex needs
• Experience of developing and delivering on targets and driving improvements in performance
• Experience being responsible for specific budgets, monitoring expenditure and taking appropriate action to prevent overspending as well as providing statistics, reports and information on any aspect of the work in your team
• Ability to work as part of a team and build and maintain effective and supportive relationships with peers and partners
• Committed to knowing what it takes to lead, manage and motivate your team ensuring they have the right tools to do the job
• Committed to providing excellent customer service - whether you are in direct contact with customers, or dealing with internal or external colleagues
• Ensure all administrative tasks, IT and other record keeping systems that supports your service are kept up to date

Further requirements

• Current valid right to work in the UK
• Minimum 12 months' of paid experience in a front line social care role within the last 3 years (unless recruitment criteria states otherwise)
• A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £60)
• Employment or education history to cover the last 5 years which can be verified through the referencing process

How to apply

If you feel that you fully meet the above outlined criteria for this role and would like apply for this post, please forward your CV for consideration.

Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position.