Team Manager

Matalan; Consett; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail company in Consett is seeking a Team Manager to drive sales and lead a high-performing team. The ideal candidate will have experience in retail management, exceptional communication skills, and a passion for customer service. This role offers a competitive salary and several benefits, including a colleague discount and annual leave. The Team Manager will be a vital role model, optimizing store operations and enhancing the shopping experience.

Benefits

20% colleague discount

25 days annual leave plus bank holidays

Optional extra holiday buy scheme

Thrive Recognition Scheme

Employee Assistance Programme

Life Assurance

Pension Scheme

Access to career development

Qualifications

• Experience in a similar role in Fashion or Homeware Retail.
• Confident communicator who can engage and motivate others.
• Proven leadership experience in a retail environment.

Responsibilities

• Drive sales targets and explore sales opportunities.
• Be a role model of outstanding customer service and Matalan Values.
• Lead the implementation of seasonal layouts and visual guidelines.

Skills

Leadership experience

Confidence in communication

Understanding of Visual Merchandising

Ability to identify sales opportunities

Adaptability

Job description

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About Matalan

From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever‑evolving here on our careers site.

We know as a team, we are stronger together – we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open‑mindedness and growth.

We want to give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don’t hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.

About The Role

As a Team Manager at Matalan you’ll be a key role model in our stores, showcasing our Matalan Values and behaviours whilst optimising sales and leading a high‑performing, energetic and adaptable team.

You’ll be coaching and motivating team members as an integral part of the store management team. As the store Team Manager you’ll also have responsibility for the running of the store in the absence of the store Manager and will use customer feedback to create a great shopping experience.

If you’re looking for a successful career in Retail Management, a Team Manager role at Matalan could be a great start!

Key Responsibilities

• Driving sales targets and exploring sales opportunities.
• Being a role model of outstanding customer service, Matalan Values and a real passion for retail.
• Leading the implementation of seasonal layouts and visual guidelines throughout the store.
• Opening and closing the store.
• Up‑skilling team members, giving regular feedback to drive performance.

Benefits

In addition to competitive salaries, we also offer the below core benefits:

• 20 % colleague discount, which increases with length of service.
• 25 days annual leave plus bank holidays (pro‑rata basis dependent on contracted hours).
• Optional extra holiday buy scheme up to 5 days per year.
• PLUS 1 extra free day leave to support your wellbeing.
• Thrive Recognition Scheme.
• Employee Assistance Programme & Wellbeing support provided by the Retail Trust.
• Life Assurance.
• Retail Rewards platform offering discounts for multiple retailers.
• Pension Scheme.
• Access to a wide range of career development.
• Additional benefits may apply depending on your role and area of the business.

About You

To be part of our team, we’d like you to:

• Have experience in a similar role in Fashion or Homeware Retail.
• Be a confident communicator who understands how to engage and motivate others.
• Be able to provide examples of leadership experience.
• Have a good understanding of Visual Merchandising (VM).
• Have a proven ability to identify sales opportunities and drive new ideas.
• Have good knowledge of operational processes and procedures within retail while remaining conscious of costs.
• Be able to work under pressure and be adaptable to change.