Team Leader – Travelling Communities

JULIAN HOUSE; England; On-site; GBP 25,000 - 30,000; Full time

Job summary

A charity organization in Wiltshire is seeking a Team Leader to enhance outreach services for vulnerable communities. The role involves tracking referrals, assessing needs, and delivering high-quality support. Candidates should have a valid driver's license and organizational skills. This role offers a salary of £16,686 per year for 22.5 hours per week, with competitive benefits and great career development opportunities.

Benefits

Access to Rewards Platform

27 days annual leave

30% staff discount at charity shops

Generous pension scheme

Regular supervisions

Free monthly training sessions

Blue Light Card discounts

Reflective Practice sessions

Qualifications

• Understanding of safeguarding principles and the ability to identify and respond to safeguarding concerns.
• Excellent organisational skills with the ability to work within set timeframes.

Responsibilities

• Track and progress referrals into the service.
• Complete thorough needs and risk assessments.
• Deliver regular supervisions to team members.
• Provide a person-centred service that promotes empowerment and resilience.

Skills

Understanding of safeguarding principles

Excellent organisational skills

Job description

Job Role: Team Leader – Travelling Communities

Salary: £16,686 per year (full time equivalent £27,810)

Hours: 22.5 hours per week

Contract type: Permanent

Location: Wiltshire

Additional information:

• Valid driver's license and access to a car for business purposes
• This role requires frequent travel across Wiltshire

About Julian House

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects, and a competitive benefits package, you could be who we’re looking for!

About the Role

As a Team Leader, you’ll play a key role in our Gypsy, Roma, Traveller and Boater Outreach and Engagement service—making a real difference to communities across Wiltshire, both roadside and on the water.

This is a dynamic, hands‑on role where you’ll be a visible presence, building strong connections with clients, staff, and partner organisations. You’ll lead by example, ensuring the smooth running of the service while empowering your team to deliver high‑quality, person‑centred support that helps individuals thrive. Through regular supervision and meaningful conversations, you’ll create a supportive environment where both staff and clients can reach their full potential.

Responsibilities include

• Progress and track referrals: Track and progress referrals into the service, ensuring smooth transitions and positive outcomes.
• Assess needs and risks: Complete thorough needs and risk assessments, leading to tailored support plans that meet individual requirements.
• Supportive Line Management: Deliver regular supervisions and check‑ins to ensure team members feel supported, motivated, and equipped to deliver a high quality service.
• Deliver high‑quality support: Provide a person‑centred service that is strength‑based and trauma‑informed, promoting empowerment and resilience.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

You can view the full job description by clicking here.

Qualifications / Requirements

• Understanding of safeguarding principles and the ability to identify and respond to safeguarding concerns.
• Excellent organisational skills with the ability to work within set timeframes.

There are many great reasons to join our team!

• Access to our Rewards Platform, which includes an Employee Assistance Programme and a Health Cash Plan.
• 27 days annual leave, including an extra day off for your birthday, plus bank holidays – increasing up to 30 days after 4 years of continuous employment (pro rata for part‑time staff).
• 30% staff discount at Julian House charity shops.
• A generous and competitive pension scheme.
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted.
• Great opportunities for career development and free monthly training sessions from experienced facilitators.
• For all the fantastic and valuable work you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands.
• Reflective Practice sessions from objective, external facilitators.

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any questions about this role, please get in touch with the recruitment team at [e-mail]. We look forward to speaking with you soon!

We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!