Team Leader - Telford

Kraft Heinz; Telford; On-site; GBP 26,000 - 38,000; Full time

Job summary

Kraft Heinz in the United Kingdom seeks a hands-on Production Team Leader to drive daily output in the production area, supervise a manufacturing crew and coordinate with Shift Manager on performance metrics and safety compliance.

You will monitor line performance, ensure accurate documentation, support continuous improvement and uphold GMP and safety standards throughout all shifts.

Responsibilities

• Lead, motivate and effectively manage a manufacturing team, including deputising for the Shift Manager when required.
• Deputise for the Shift Manager at daily production meetings when required.
• Complete necessary line/equipment/process checks and documentation to the required standard, and update systems accordingly.
• Highlight any production issues and communicate to the appropriate person(s) – working closely with the Shift Manager and Engineering as well as planning.
• React promptly to any downtime, inefficiencies and quality issues – highlighting them to the Shift Manager and other relevant management, and support the resolution and monitoring.
• Work with yield data and contamination data to maintain and improve yield wherever possible, including floor waste and efficiency.
• Monitor the maintenance of good housekeeping practices at all times; supervise the work area to ensure a safe working environment and adherence to health, safety and environmental procedures.
• Complete all necessary traceability and identification documents and ensure they are available.
• Ensure all products are labelled in accordance with internal or external customer requirements.
• Understand all KPIs relevant to the area, communicate any changes and provide feedback on performance regularly.
• Allocate operatives to the correct rotations and ensure they are fully trained to carry out the tasks; highlight any issues with manning levels to the Shift Manager.
• Ensure operatives are paid correctly by working with the payroll system to ensure hours are logged correctly.
• Coordinate overtime while ensuring operatives do not breach the WTR by liaising with the Shift Manager to review hours of work.
• Support training by working with the Shift Manager to review training gaps, ensure all individuals are fully trained for the tasks they are allocated to, and follow up by working with Validators.
• Have adequate IT, written and verbal communication skills.
• Ensure effective communication throughout the department, responding to and following up on suggestions, ideas or concerns and escalating when necessary.
• Ensure production quality and efficiency standards, planning processes and material utilisation are of the highest standard.
• Ensure compliance with product specification and confirm all products are within specification and changeover requirements are followed.
• Ensure the company, customers and regulatory food safety, health and safety for the area are in place.

Job description

Job Purpose

To support the effective and efficient running of the Production area to ensure all operational standards in production throughput, material yield control, product quality, hygiene, housekeeping and health and safety are met to the highest standard. To assist with encouraging results through and work closely with people in the Production area by communicating job expectations; planning and monitoring job performance; initiating, coordinating, and applying systems, policies, and procedures.

Responsibilities and Accountabilities

• Lead, motivate and effectively manage a manufacturing team, including deputising for the Shift Manager when required.
• Deputise for the Shift Manager at daily production meetings when required.
• Complete necessary line/equipment/process checks and documentation (e.g., production start‑up checks and material supply issues) to the required standard, and update systems (e.g., Kronos, SAP, Mii and logging efficiency measures) accordingly.
• Highlight any production issues and communicate to the appropriate person(s) – working closely with the Shift Manager and Engineering as well as planning – and follow up accordingly.
• React promptly to any downtime, inefficiencies and quality issues – highlighting them to the Shift Manager and other relevant management, and support the resolution and monitoring.
• Work with yield data and contamination data to maintain and improve yield wherever possible, including floor waste and efficiency.
• Monitor the maintenance of good housekeeping practices at all times; supervise the work area to ensure a safe working environment and adherence to health, safety and environmental procedures by carrying out routine inspections.
• Complete all necessary traceability and identification documents and ensure they are available.
• Ensure all products are labelled in accordance with internal or external customer requirements.
• Understand all KPIs relevant to the area, communicate any changes and provide feedback on performance regularly.
• Allocate operatives to the correct rotations and ensure they are fully trained to carry out the tasks; highlight any issues with manning levels to the Shift Manager.
• Ensure operatives are paid correctly by working with the payroll system to ensure hours are logged correctly.
• Coordinate overtime while ensuring operatives do not breach the WTR by liaising with the Shift Manager to review hours of work.
• Support training by working with the Shift Manager to review training gaps, ensure all individuals are fully trained for the tasks they are allocated to, and follow up by working with Validators.
• Have adequate IT, written and verbal communication skills.
• Ensure effective communication throughout the department, responding to and following up on suggestions, ideas or concerns and escalating when necessary.
• Ensure production quality and efficiency standards, planning processes and material utilisation are of the highest standard.
• Ensure compliance with product specification and confirm all products are within specification and changeover requirements are followed.
• Ensure the company, customers and regulatory food safety, health and safety for the area are in place.

Deliver

• Ensure all operatives are aware of training, briefings and communications, and that orders are completed on time and any shortages are reported to the Shift Manager before the end of the day.
• Drive the performance of the line/equipment/process to deliver the planned requirements for the day in the most efficient way.
• Ensure all operations and operatives are in line with and adhere to the food safety principles, company, H&S, HR and hygiene policies at all times.
• Motivate and drive the department to meet the KPIs set and encourage the KPI ethos throughout the department (yields, efficiency, quality, service levels and people).
• Highlight any people‑management concerns to the Shift Manager (including performance and misconduct).
• Ensure all RTWs are completed as soon as possible and returned to the HR department; understand the absence review process if required to hold a meeting.
• Remain present at all times during production to ensure all listed points are adhered to.

Improve

• Progress operatives’ development through cross‑training and continuous assessment of training needs.
• Support the tracking of KPI performance and review the success of improvement activities with the Shift Manager.
• Assist the Shift Manager and management in the implementation and improvement of procedures and processes for continuous improvement and future efficiency.